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Found 11 results in 703 milliseconds.

Navigating the CX journey across various types of fraud: What can merchants do to ensure high CX satisfaction

Voice of the Industry | Digital Identity, Security & Online Fraud | 16 Feb 2023

In a world of ever-evolving fraud, Alexander Hall, owner of Dispute Defense Consulting, talks about the main steps to take to identify bad actors at any point across a company's CX Journey. By leveraging in-house strategies, supported by expansive data sets and automation, every company can mitigate fraud losses. 

chargebacks, fraud detection, fraud prevention, online fraud, identity theft, identity fraud, marketplace, account takeover, transaction fraud, spam and abuse, biometrics, biometric authentication, behavioural biometrics, friendly fraud, first-party misuse, carding, gift card fraud, phishing, customer experience

Fighting fraud: 5 strategies to maintain a layered approach to security

Voice of the Industry | Digital Identity, Security & Online Fraud | 08 Jun 2022

A holistic, multi-layered approach to security is your brand’s best bet to mitigate ecommerce fraud. Learn key strategies to keep your site safe and secure from Tim Laudenbach, Director of Risk Management and Fraud Operations at Digital River.

ecommerce, ecommerce platform, fraud management, fraud detection, online fraud, digital identity

Emerging markets present unique fraud challenges compared to mature regions

Voice of the Industry | Online Payments | 09 Mar 2022

Carlos Palma, Lead Product Manager at dLocal, shares the challenges of fraud detection in emerging markets. He recommends companies partnering with payment service providers to roll out strong fraud prevention technologies

fraud detection, fraud management, dLocal, online shopping, online payments, payment methods, local payment method, KYC, eKYC

The holidays' chargeback chronicles – Justt interview

Interviews | Online Payments | 06 Jan 2022

Roenen Ben-Ami, co-founder and CRO of Justt, shows us how the holidays and the supply chain backup affect chargebacks and shares with us his company’s background and mission

chargebacks, supply chain finance, ecommerce

dLocal ramps up investment in fraud tech

News | Digital Identity, Security & Online Fraud | 27 Oct 2021

dLocal, an Uruguay-based payments platform, has introduced new risk management tools to fight fraud.

dLocal, risk management, fraud prevention, machine learning, product launch, data

PayCafe, JVZoo partner to help merchants fight chargebacks

News | Digital Identity, Security & Online Fraud | 24 Jul 2020

US-based payment processing services company PayCafe has partnered with JVZoo to help merchants prevent chargebacks, while expanding their businesses.

US, PayCafe, JVZoo, merchants, chargebacks, secure payments, card, credit card, checkout process, chargeback mitigation, customisable shopping cart, chargeback defense, dispute management

dLocal reveals Chargeback Protector to keep merchants safe from payments fraud

News | Digital Identity, Security & Online Fraud | 17 Jun 2020

dLocal has unveiled the launch of Chargeback Protector, a new service that works in tandem with dLocal Defense, a fraud-detection module that identifies and addresses fraud in real-time.

dLocal, launch, chargeback protector, safeguard, merchants, payments , fraud, safety, fraud detection, ML, risks, financial costs

Kount to catch criminal and friendly fraud via new service

News | Digital Identity, Security & Online Fraud | 25 Nov 2019

Kount has announced it is launching the industry's first comprehensive service that protects digital companies against both criminal and friendly fraud.

Kount, criminal activities, friendly fraud, cyberattacks, chargebacks, Visa, merchants, hackers, consumer abuse, transactions , fraud

Fraud prevention: first typecast as a cost center, now a competitive differentiator

Voice of the Industry | Expert Opinion | 06 Sep 2018

Dave Excell, Featurespace’s founder, explains why fraud prevention is typecast as a cost center and what value it brings when leveraging behavioural analytics

fraud prevention, Featurespace, Dave Excell, behavioural analytics, fraud management

How to address fraud in an integrated fashion across multiple channels

Interviews | Interviews | 07 Jul 2017

Keith Briscoe, Ethoca: There are many cross-channel and multichannel services; we have not actually seen the true promise of the omnichannel product to be delivered to the market yet

Keith Briscoe, Ethoca, interview, World, fraud, channels, omnichannel, market

Monica Eaton-Cardone, Global Risk Technologies: "Chargebacks, friendly fraud and their impact on merchants"

Interviews | Interviews | 03 Jun 2015

What can banks and merchants do to prevent chargebacks and friendly fraud?

Monica Eaton-Cardone, Global Risk Technologies, interview, chargebacks, friendly fraud, merchants, banks, online security, ecommerce, Customers, online sales