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Payment optimisation: not just a trend but a true revenue accelerator

Voice of the Industry | Payments General | 18 Mar 2024

Jasper Goeman from Nuvei, highlights the 2024 trend of businesses prioritising payment optimisation for sustainable growth, leveraging AI, machine learning, and blockchain.

payment processing, artificial intelligence, machine learning, blockchain, payments , paytech, fintech, payment methods, checkout optimisation , compliance, ecommerce, chargebacks, transactions , data

EBA launches consultation on redemption guidelines for crypto tokens

News | Cryptocurrencies | 11 Mar 2024

The European Banking Authority (EBA) has initiated a consultation on the guidelines for the orderly redemption of asset-referenced or e-money tokens.

e-money, cryptocurrency, digital assets, regulation, compliance

Gemini agrees to return at least USD 1.1 billion to clients

News | Cryptocurrencies | 01 Mar 2024

Cryptocurrency exchange Gemini has agreed to return at least USD 1.1 billion to customers as part of a settlement with the NYDFS.

cryptocurrency, cryptocurrency exchange, lending, refund

Silent Eight partners with HSBC

News | Payments General | 23 Feb 2024

Artificial intelligence economic sanctions enforcement provider Silent Eight has expanded its partnership with HSBC to deliver transaction screening solutions. 

partnership, artificial intelligence, fraud management, payments , online payments, mobile payments, digital payments, ecommerce

The evolution of financial operations and key trends to watch in generative AI for finance

Voice of the Industry | Payments General | 13 Feb 2024

Swapnil Mengawade from Optimus Fintech discusses the evolution of financial operations and the rise of Generative AI, highlighting its transformative potential for efficiency and innovation in managing financial data.

fintech, operational system, digitalisation, artificial intelligence, real-time payments

Cross-border momentum continues with Swift Essentials introduction

Voice of the Industry | Payments General | 13 Feb 2024

Vitus Rotzer from Bottomline discusses Swift Essentials, aimed at enhancing cross-border payments by addressing key industry challenges and offering solutions to improve efficiency, compliance, and technology adoption.


cross-border payments, ISO 20022, SWIFT, financial institutions

Unlocking payment evolution: A2A and Open Banking

Interviews | Online & Mobile Banking | 15 Dec 2023

Ecommpay explores A2A payments, emphasising simplicity, collaboration, and the role of tokenization for security, delving into trends and the promising trajectory in Open Banking payments.

Open Banking, Open Finance, account-to-account payment, Open Banking payments, report

Central Bank publishes new Pix Automatic operating rules

News | Online & Mobile Banking | 11 Dec 2023

Central Bank of Brazil has published rules for the operation of the Pix Automatic and new rules of its value limits, with additional ones planned for early 2024. 

product launch, product upgrade, banking, online banking, digital banking, mobile banking, financial services, financial institutions

Financial crime technology in 2024

Voice of the Industry | Digital Identity, Security & Online Fraud | 04 Dec 2023

Jason Boud, CEO of RegTech Associates examines how financial crime technology is evolving in the regtech market, providing commentary on some of the key parts of the financial crime market and evidencing this with data from the RegTech Associates Radar platform.

regtech, artificial intelligence, machine learning, identity verification, data analytics

End-to-end visibility takes centre stage for banks – top takeaways from Sibos 2023

Voice of the Industry | Payments General | 03 Oct 2023

Edward Ireland from Bottomline emphasises the importance of pre-validation, ISO 20022, case management, Swift GPI, and data accuracy for attaining end-to-end payment visibility, paving the path for streamlined global payments.


cross-border payments, banking, ISO 20022, payments

MoneyGram study shows 85% of US citizens prefer digital remittance transfers

News | Payments General | 20 Jun 2023

US-based payments and money transfer company MoneyGram has conducted a new survey that showcased new trends and growth drivers in the global payments industry.

survey, cross-border payments, payments , remittance, money transfer, money remittance

SG-FORGE's EUR CoinVertible: bridging traditional capital markets and digital assets

Interviews | Cryptocurrencies | 23 May 2023

Interview with Jean-Marc Stenger, Chief Executive Officer at SG-FORGE on the issuance of the EUR CoinVertible


stablecoin, digital euro, banks, KYC, AML, digital currency

Glia announces a voice banking solution for its Interaction Platform

News | Online & Mobile Banking | 02 May 2023

US-based provider of digital customer service (DCS) Glia has announced a voice banking solution for the Glia Interaction Platform.

product launch, artificial intelligence, mobile banking, customer experience

Best practices in fraud decisioning and orchestration that help customers stay safe

Interviews | Digital Identity, Security & Online Fraud | 27 Mar 2023

We talked to Maya Ogranovitch Scott, Solution Marketing Manager at Ping Identity, about fraud orchestration and the best practices in fraud decisioning that can help end-users stay safe while enjoying the perks of a strong digital identity when shopping online.

fraud prevention, ecommerce, customer experience, marketplace, merchants

Best practices to fight ecommerce fraud

Voice of the Industry | Digital Identity, Security & Online Fraud | 27 Feb 2023

Fraud can happen at any stage during the life of a transaction. Monica Eaton, Founder of Chargebacks911 and Fi911 discusses the prevalence of fraud in the ‘post-transaction’ stage via chargebacks and shares the best practices merchants can deploy to stay ahead of fraudsters. 

fraud prevention, ecommerce, chargebacks, artificial intelligence, machine learning, PCI compliance

The future's now – the future's open

Voice of the Industry | Online & Mobile Banking | 19 Jan 2023

Guillaume Tournand, VP of Growth at Worldline, talks about the role of Open Banking regulation, seizing the initiative and converting the opportunities. 


Open Banking, Open Finance, online payments, instant payments, chargebacks, checkout optimisation

MercadoLibre files complaints against Apple's monopoly

News | Payments General | 06 Dec 2022

Ecommerce player MercadoLibre has filed complaints against Apple with antitrust regulators in Brazil and Mexico for anti-competitive practices, accusing the company of monopoly.

growth markets, Competition and Markets Authority, marketplace, ecommerce, super app

Nordea employs chat-first virtual agents

News | Online & Mobile Banking | 08 Nov 2022

Nordea bank has employed ‘virtual agents‘ to improve customer enquiry resolution rates for increased client satisfaction.

artificial intelligence, banks, partnership, financial institutions, digital banking

Brazil's Bluebenx crypto platform suspends withdrawals

News | Cryptocurrencies | 16 Aug 2022

Bluebenx, a Brazil-based cryptocurrency investment platform, has suspended withdrawals for at least six months due to an alleged hack that made the company lose more than USD 31 million.

fraud management, fraud detection, AML, cryptocurrency, blockchain, financial crime

Debt and financial vulnerability and the customer experience

Voice of the Industry | Payments General | 23 Jun 2022

Rising costs and uncertainty are putting a strain on consumers and organisations. Michael Backes from receeve shows us how to overcome these burdensome moments.

customer experience, financial inclusion, payment methods, risk management