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AML/sanctions compliance: A vital lifeline for Banking-as-a-Service partnerships' survival

Interviews | Digital Identity, Security & Online Fraud | 11 Apr 2024

Sarah Beth Felix, CEO at Palmera Consulting:  Fintechs must prioritise AML/sanctions compliance, while banks need to assess exploitation risks in their fintech partners' offerings for effective risk management in BaaS partnerships.


AML, regulation, compliance, fintech, financial institutions, banks, risk management

J.P. Morgan's strategies against financial fraud

Interviews | Payments General | 13 Mar 2024

Alan Lin, APAC Head of Payments and Commerce Solutions at J.P. Morgan, shares insights on combatting fraud in payments, emphasising the significance of KYC and KYB practices, and more.

fraud prevention, online banking, tokenization, KYC, digital onboarding, scam

The flywheel effect of chargebacks cost US merchants USD 243B in 2023

Voice of the Industry | Online Payments | 12 Feb 2024

The cost of chargebacks has been on the rise for years. A new study published by Chargebacks911 and the Strawhacker group provides a sobering look at the scale of the problem, while Monica Eaton, CEO and Founder of Chargebacks911, dives deeper into the pressing matter of chargebacks.


chargebacks, friendly fraud, fraud management, fraud detection, fraud prevention, online fraud, credit card, credit card fraud, merchant, checkout optimisation , customer experience, first-party misuse

CFPB targets fees on real-time transaction declines

News | Online & Mobile Banking | 26 Jan 2024

The Consumer Financial Protection Bureau has proposed new rules to block FIs from adding fees on transactions declined right at the swipe, tap, or click. 

regulation, compliance, financial institutions, transactions

Unmasking the top ten fraud types against merchants

Voice of the Industry | Digital Identity, Security & Online Fraud | 09 Jan 2024

Úna Dillon, VP of Advocacy at the MRC, discusses the most common ten types of fraud merchants experienced in 2023 and what they should expect for the following year. 

fraud prevention, ecommerce, merchants, merchant fraud, cybercrime, chargebacks, first-party misuse, identity theft, phishing, refund fraud, account takeover, bot attacks

How reporting tools can reduce friendly fraud while meeting TRA exemptions

Interviews | Online Payments | 15 Dec 2023

Monica Eaton, Founder of Chargebacks911 and Fi911, talks about the role played by reporting tools in reducing friendly fraud, while meeting Transaction Risk Analysis (TRA) exemptions.

fraud detection, online fraud, fraud prevention, friendly fraud, chargebacks, first-party misuse, fintech, ecommerce, fraud management, machine learning, artificial intelligence, online payments, payments , API

The payments industry can help stem the flow of online hate and harm

Voice of the Industry | Online Payments | 06 Dec 2023

The payments industry can play a critical role in curtailing extremist groups' activities, according to Maya Shabi, Senior Threat Detection & Product Strategist at EverC. Find out how, as we discuss the role of payments in the terror financing chain.


funding, online payments, ecommerce, payments , cross-border payments

CFPB proposes Open Banking rule in the US

News | Online & Mobile Banking | 20 Oct 2023

The Consumer Financial Protection Bureau (CFPB) has proposed a Personal Financial Data Rights rule set to expedite the shift to Open Banking in the US and jumpstart competition.

regulation, Open Banking, financial data, fintech, Open Data Economy, data sharing

The power of layered identity verification in fighting fraud

Interviews | Digital Identity, Security & Online Fraud | 08 Aug 2023

Michael Ramsbacker, Chief Product Officer at Trulioo, discusses how businesses can leverage layered identity verification to onboard the right customers. 

financial crime, identity verification, fraud prevention, digital onboarding, account takeover, artificial intelligence, machine learning

Are you for real? The rise of synthetic identity

Voice of the Industry | Digital Identity, Security & Online Fraud | 25 Jul 2023

Synthetic identity is gaining prevalence and popularity with fraudsters in the financial crime space. What is Synthetic Identity? Why is it growing so quickly? And most important - is there any way it can be detected and stopped?

identity theft, synthetic identity, KYC, digital identity

Trust in the digital age: turning consumer trust into revenue

Interviews | Digital Identity, Security & Online Fraud | 25 Jul 2023

With recent economic uncertainty leading to banks and fintechs investigating new sources of revenue among consumers, Micheal Pettibone from Mastercard shares how can these turn customer trust into revenue.

financial crime, financial institutions, fintech, financial services, banks, marketplace, KYC, behavioural biometrics, Open Banking

Deciphering identity threat detection and response

Voice of the Industry | Digital Identity, Security & Online Fraud | 17 Jul 2023

Combating the latest threats to financial and ecommerce institutions requires a strong understanding of Identity Threat Detection and Response. Louise Watson, Product Marketing Manager at Ping Identity, addresses these concerns and discusses the future of fraud prevention.

 

identity verification, identity method, digital identity, ecommerce, fraud detection, online fraud, identity fraud, fraud prevention, online payments, payments , payments orchestration, behavioural biometrics, API, online authentication, authorisation rate, account takeover, multi-factor authentication, verifiable credentials

Do banks really know their customers anymore?

Voice of the Industry | Digital Identity, Security & Online Fraud | 03 May 2023

Banks don’t know their customers anymore due to digital transformation, which has serious implications when fighting financial crime. Refine Intelligence CEO, Uri Rivner explains how they can now use automated outreach and AI to regain this superpower.


AML, KYC, transaction monitoring, machine learning, risk management, customer experience

Amazon announces Anti-Counterfeiting Exchange to combat retail counterfeits

News | Digital Identity, Security & Online Fraud | 21 Apr 2023

Amazon has announced the Anti-Counterfeiting Exchange (ACX), an industry collaboration designed to make shopping safer and more difficult for counterfeiters to sell their goods.

Amazon, retail, ecommerce, data sharing, fraud prevention

Best practices for fighting fraud – brief Q&A merchant session

Interviews | Digital Identity, Security & Online Fraud | 28 Feb 2023

Elena Emelyanova, Senior Payments and Fraud Manager at Wargaming.net and Augie Kennady, Director of Trust & Safety at Chegg, provide a quick Q&A session on the future of fraud, tackling the latest trends in the industry, and how the current global economic context can influence regulations and protect against fraudulent attempts.

fraud management, fraud detection, online fraud, identity theft, identity verification, identity fraud, digital identity, account takeover, ecommerce, ecommerce platform, regulation, fraud prevention

Best practices to fight ecommerce fraud

Voice of the Industry | Digital Identity, Security & Online Fraud | 27 Feb 2023

Fraud can happen at any stage during the life of a transaction. Monica Eaton, Founder of Chargebacks911 and Fi911 discusses the prevalence of fraud in the ‘post-transaction’ stage via chargebacks and shares the best practices merchants can deploy to stay ahead of fraudsters. 

fraud prevention, ecommerce, chargebacks, artificial intelligence, machine learning, PCI compliance

Navigating the CX journey across various types of fraud: What can merchants do to ensure high CX satisfaction

Voice of the Industry | Digital Identity, Security & Online Fraud | 16 Feb 2023

In a world of ever-evolving fraud, Alexander Hall, owner of Dispute Defense Consulting, talks about the main steps to take to identify bad actors at any point across a company's CX Journey. By leveraging in-house strategies, supported by expansive data sets and automation, every company can mitigate fraud losses. 

chargebacks, fraud detection, fraud prevention, online fraud, identity theft, identity fraud, marketplace, account takeover, transaction fraud, spam and abuse, biometrics, biometric authentication, behavioural biometrics, friendly fraud, first-party misuse, carding, gift card fraud, phishing, customer experience

Online scams have become a global epidemic

Voice of the Industry | Digital Identity, Security & Online Fraud | 10 Feb 2023

An estimated 293 million scam reports were filed and USD 55.3 billion was lost in scams in 2021 worldwide. Jorij Abraham, General Manager at ScamAdviser.com and The Global Anti-Scam Alliance, tackles the most common types of scams and how they spread across the globe, creating a new epidemic.

scam, fraud management, fraud detection, online fraud, COVID-19, digitalisation, fraud prevention, identity theft, identity fraud, phishing, crypto

Making Blockchain Scalable: Layer 1 Vs. Layer 2

Voice of the Industry | Cryptocurrencies | 07 Feb 2023

The Paypers dives back in the basics, explaining what the layer 1 network is, how this differentiates from layer 2, and why we need blockchain bridges to help them communicate.

blockchain, cryptocurrency, payments , payment methods, cross-border payments, SWIFT, banks, real-time payments, Bitcoin, DLT

Lloyds Bank warns against online fraud

News | Digital Identity, Security & Online Fraud | 19 Dec 2022

UK-based Lloyds Bank has warned over a new scam that is increasing in popularity and takes place online.

fraud prevention, online shopping, ecommerce, scam