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Interview with Karen Nadasen of Ecommerce Forum South Africa and PayU on the pain points and growth opportunities of South Africa's ecommerce market

Interviews | Ecommerce | 06 Jul 2020

‘Ecommerce is not in competition to bricks and mortar retail, but an additional tool for retailers to use to sell their products and to improve their customer experiences. Retailers that refuse to recognise this “new normal” will fail.’

Karen Nadasen, PayU South Africa, PayU, ecommerce, Ecommerce Forum South Africa, South Africa, credit cards, retail microfinance, financial inclusion

PayU Assist reduces merchant queries by 70 percent

News | Online Payments | 20 Mar 2020

PayU Assist – an automated customer service – has achieved a 70% reduction in weekly merchant queries and a 95% reduction in retail buyer queries. 

PayU, PayU Assist, customer service, retail, merchant

Mergers & Acquisitions in the payments industry: the Q2 roundup of 2019

Voice of the Industry | Expert Opinion | 06 Aug 2019

We have depicted a new wave of mergers and acquisitions in the payments industry – the time is ripe for B2B and B2C payments innovation

mergers, acquisitions, B2B payments, cross-border payments, payment methods