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J.D. Power has released its ‘2023 US Merchant Services Satisfaction Study,’ which showcases the relationship small businesses have with their merchant services.
study, merchants, ecommerce, COVID-19, inflation, SMEs
DueDil, COVID-19, financial services, banks, financial institutions, customer experience, digital onboarding, regulation, KYB, SMEs
US, credit cards, cards, J.D.Power, 2020 US Credit Card Satisfaction Study
Bank and credit card provider investments in digital offerings has led to overall customer satisfaction, according to J.D. Power.
banking apps, credit card, mobile apps, digitalisation, banking, retail bank, study
retail banking, digital banking, JD Power, COVID19, pandemic, customer satisfaction, branch service, digital service, personal banking, customer experience, mobile banking, online banking, big banks, midsize banks, regional banks, big 62 banks, Zelle, Apple Pay, PayPal, Venmo
A J.D. Power survey has revealed that ease of use is a key differentiator among mobile banking apps.
J.D. Power, survey, mobile banking, mobile banking apps