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What merchants need to know about the latest chargeback scheme changes

Voice of the Industry | Online Payments | 13 Jul 2021

Recent changes to the chargeback rules from Visa and Mastercard mean that merchants and issuers need to adjust their approaches to chargeback management. In this Q&A, Craig McClure, Director of Relationship Management at Fi911 and Chargebacks911, outlines the main implications and what merchants can do to fight back against chargebacks

chargebacks, Chargebacks911, Visa, Mastercard, card scheme, fraud prevention

The chargeback knowledge gap: How issuers and merchants can collaborate

Voice of the Industry | Ecommerce | 10 Jun 2021

Craig McClure, Director of Relationship Management at Fi911 and Chargebacks911, explores what FIs can do to bridge the disconnect between merchants and themselves, and help them fight back against fraudulent chargebacks

Chargebacks911, Fi911, chargebacks, merchants, financial institutions, ecommerce

What is the relationship between chargebacks and SCA? It's complicated

Voice of the Industry | Digital Identity, Security & Online Fraud | 19 Mar 2021

Tracy Cray and Craig McClure from Fi911 share their insights into the state of chargebacks after the implementation of PSD2, detailing the changes brought about by SCA in a Q&A session

Lloyds Bank fined EUR 71 mln

News | Payments General | 12 Jun 2020

Lloyds Bank has been fined over EUR 71 million for failing to treat mortgage customers fairly after they fell into financial difficulty.

Lloyds, mortgage, banks, payments , Financial Conduct Authority

Bank Of Scotland fined GBP 45.5 mln for fraud

News | Digital Identity, Security & Online Fraud | 04 Jul 2019

The Bank Of Scotland has been fined GBP 45.5 million for failing to report suspicions about a GBP 245 million fraud scandal.

Bank of Scotland, fine, fraud, scam, scandal, FCA, Financial Conduct Association, bank, justice, risks, HBOS, Lloyds Banking Group, loans

Lloyds to review financial situation of customers hit by HBOS fraud

News | Digital Identity, Security & Online Fraud | 08 Feb 2017

Lloyds Banking Group customers hit by HBOS fraud have the opportunity to express their feedback and receive compensation in the light of the revealed swindle.

Lloyds Banking Group, HBOS, mobile banking, online banking, innovation, banking, fraud, security, UK

Visa betting on USD 21 bln to take over its European sibling

News | Online Payments | 24 Aug 2015

Visa Inc has offered USD 21 billion (GBP 13 billion) in order to acquire Visa Europe.

US, Europe, Visa, merger, Union, acquisition, card scheme, World, electronic payments, online sales, purchase, banks

 


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