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Loyalty fraud in the airline industry – key insights and specificities

Voice of the Industry | Digital Identity, Security & Online Fraud | 01 Mar 2024

Michael Smith, board advisor at Airline Information, dives into the intricacies of loyalty fraud in the airline industry.

fraud management, fraud detection, loyalty programme, account takeover, fraud prevention

DMI announces the acquisition of ZestMoney

News | Payments General | 18 Jan 2024

Financial services platform DMI Group has announced the acquisition of digital customer onboarding and servicing system ZestMoney.

acquisition, digital onboarding, financial services, lending

The confusing terminology of Embedded Finance and payments: Don't let it become a distraction

Voice of the Industry | Online & Mobile Banking | 27 Oct 2023

Zilvinas Bareisis: At Celent, we define Embedded Finance as the discovery and acquisition of tailored financial services products at the point of need within the digital experience curated by a non-bank third party.


embedded finance, digital wallet, embedded payments, digital payments

Relevant Embedded Finance use cases and opportunities for banks

Interviews | Online & Mobile Banking | 29 Sep 2023

We sat down with Erik Howell, Partner at Flagship Advisory Partners, to discover relevant use cases for Embedded Finance, how banks can leverage it, and more.

embedded finance, BaaS, banks, fintech

PayPoint launches Pay By Bank

News | Payments General | 11 Sep 2023

PayPoint has launched Pay By Bank, a new solution offering bank-to-bank transfers as a PISP to Pay-As-You-Go energy customers.

product launch, payments , digital payments, platform, fintech

The growing influence of BigTech companies in payments and financial services

Voice of the Industry | Online Payments | 04 Sep 2023

Tue To, Manager at Edgar, Dunn & Company, dives into the ways in which BigTech giants are reshaping finance, blurring boundaries, and disrupting traditional banking with innovation and embedded financial services.

ecommerce, bigtech, real-time payments, Open Banking, embedded finance, digital payments, banks, BaaS, growth markets, financial services, credit card, e-wallet, fintech, payments

Fiserv adds Amazon Shop with Points to its uChoose Rewards offering

News | Online Payments | 28 Jul 2023

Global technology provider Fiserv has added Amazon Shop with Points to its uChoose Rewards offering.

partnership, merchants, payments , loyalty programme, customer experience

Phygital banking – the key to the perfect customer experience

Voice of the Industry | Digital Identity, Security & Online Fraud | 28 Mar 2023

The way we bank has changed considerably, with people seeking the flexibility of digital, but with a human touch at key points of customer interaction. To solve this, Mehdi Heidari from G+D advocates for phygital banking, a concept that offers the best of both worlds.

mobile banking, mobile payments, multi-factor authentication, neobanks, customer experience, debit card

Why marketplaces need to rise to a new level of seller experience

Voice of the Industry | Online Payments | 13 Mar 2023

Wilco Slabberkoorn, Head of Commercial, Europe at Checkout.com, explains why marketplaces need to reach a new level of seller experience and how they can unlock growth.

cross-border payments, ecommerce, marketplace, merchants

Guarda adds support for Shiba Inu and Dogecoin

News | Cryptocurrencies | 20 Dec 2022

Portugal-based non-custodial cryptocurrency wallet platform Guarda has integrated Shiba Inu and Dogecoin on its prepaid Visa card offering.

cryptocurrency, digital assets, digital wallet, prepaid card

The evolution of embedded finance

Interviews | Online & Mobile Banking | 02 Nov 2022

Kanika Hope, Chief Strategy Officer at Temenos, discusses the trends in embedded finance emerging across different regions.

embedded finance, financial services, super app, merchants, payments , e-invoicing, regulation, risk management, BaaS, data

Amazon customers enabled to make payments through Venmo

News | Payments General | 26 Oct 2022

Global retailer Amazon has announced that its customers will be enabled to make payments through mobile payments service Venmo on the former's platform.

product upgrade, online payments, payment methods, ecommerce, debit card

Amazon partners Lendistry for the Amazon Community Lending programme

News | Payments General | 30 Sep 2022

Amazon has partnered US-based Lendistry in order to launch the Amazon Community Lending programme, which will help small businesses grow.

lending, growth markets, banking, interest rate

Amazon introduces layaway payment option

News | Online Payments | 21 Sep 2022

Amazon has introduced Amazon Layaway as a new option for financing purchases.

payments , payment methods, online payments, ecommerce, BNPL

How carrier data is transforming fraud prevention - and the customer experience

Voice of the Industry | Digital Identity, Security & Online Fraud | 08 Sep 2022

Aaron Goldsmid, VP of Account Security at Twilio, shares his input on how can carrier data transform fraud prevention and ultimately deliver an enhanced customer experience.

fraud management, fraud detection, online fraud, payment fraud, customer experience, biometrics, biometric authentication, KYC, online security

Bank Islam launches digital banking solution

News | Online & Mobile Banking | 19 Jul 2022

Malaysia-based Bank Islam has launched Be U, its branchless, cloud-native digital banking proposition that seeks to aid the progression of financial inclusion.

digital banking, online banking, mobile banking, financial inclusion

Don't do compliance for the sake of it

Voice of the Industry | Digital Identity, Security & Online Fraud | 15 Jul 2022

Compliance, regulation, and adapting at a fast pace. Dr. Tarek Nechma from ComplyCube talks to us about all that and more.

compliance, regulation, financial crime, fraud management, online fraud

Beyond the newsfeed: Detailed rundown of key partnerships in ecommerce payments (Q4 2021 – Q1 2022)

Voice of the Industry | Ecommerce | 06 Jun 2022

Browse the most up-to-date analysis of the ecommerce payments partnerships signed in the last two quarters made by The Paypers and extracted from the latest Who's Who in Payments Report 2022 

BNPL, account-to-account payment, partnership, ecommerce, Open Banking, ecommerce platform, merchant, Merchant Service Provider, contactless payments

Solving the collections conundrum

Voice of the Industry | Online Payments | 03 Mar 2022

Mahesh Narayan, Global Product Lead for Mobile Money & Ecommerce at Standard Chartered Bank, shows us the difficulties faced by merchants with traditional collections and how can digitalisation help

ecommerce, online payments, digital payments, digitalisation, merchant

SOS on SIF: Why synthetic identity fraud is an urgent issue for FIs and online businesses everywhere

Voice of the Industry | Digital Identity, Security & Online Fraud | 03 Mar 2022

Markus Bergthaler, FBI Citizens Academy & VP, Solutions Strategy at Global Data Consortium, tackles synthetic identity fraud and how stronger digital KYC policies implemented by companies can effectively fight against fraudsters

fraud detection, online fraud, fraud prevention, Account fraud, financial crime, synthetic identity, identity fraud, digital identity