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Fawry partners with PayMe to support e-payments for expats

News | Payments General | 07 Mar 2024

Egypt-based digital transformation and fintech platform Fawry has partnered with PayMe to support e-payments for Egyptian expatriates.

partnership, online payments, digital payments, fintech, digitalisation

Fawry joins forces with POS Mission

News | Payments General | 21 Dec 2023

Fawry has announced its cooperation with POS Mission to enhance electronic restaurant management solutions. 

digital payments, POS, transactions , digitalisation, partnership

Magnifi Financial partners with Eltropy

News | Online & Mobile Banking | 18 Dec 2023

US-based digital conversations platform Eltropy has partnered with Magnifi Financial to leverage generative AI solutions.

partnership, digital onboarding, artificial intelligence, customer experience

Fawry partners with Hulul to improve e-payment services for SMEs

News | Payments General | 15 Dec 2023

Egypt-based digital transformation and fintech platform Fawry has partnered with Hulul to improve e-payment services for SMEs via artificial intelligence.

partnership, artificial intelligence, fintech, digitalisation, SMEs

BlackRock to roll out GenAI tools to its clients

News | Payments General | 08 Dec 2023

Global asset manager BlackRock has announced it will roll out a suite of new generative AI-supported tools for bot employees and clients in the near future.

artificial intelligence, generative AI, digitalisation, wealth management

Clarity AI joins forces with AWS

News | Payments General | 28 Nov 2023

Amazon Web Services (AWS) has announced that Clarity AI intends to leverage its generative AI, machine learning (ML), and analytics to advance sustainable investing. 

generative AI, sustainability , machine learning, artificial intelligence, API

Garanti BBVA expands remote corporate banking

News | Online & Mobile Banking | 24 Nov 2023

Turkey-based BBVA’s franchise has announced its strategic commitment to enhance customer accessibility by extending remote banking services to corporate clients. 

digitalisation, online banking, digital banking, banks, financial services

NatWest partners with IBM

News | Online & Mobile Banking | 07 Nov 2023

UK-based bank NatWest has entered a collaboration with IBM to enhance customer experience through generative artificial intelligence (AI). 

generative AI, online banking, mobile banking, partnership, artificial intelligence, digital banking

Insurance startup Wefox raises USD 55 mln debt facility

News | Online & Mobile Banking | 06 Nov 2023

Germany-based insuretech Wefox has been backed by UniCredit and Deutsche Bank with USD 55 million in funding.

insurance, debt facility, artificial intelligence, POS

Alibaba International announces pilot launch of AI suite

News | Online Payments | 06 Nov 2023

Alibaba International has announced the pilot launch of Aidge, a commerce-centric, artificial intelligence-powered suite of APIs that intends to simplify global operations for enterprises.

SMEs, product launch, artificial intelligence, API, ecommerce

The impact of artificial intelligence and machine learning on the payments industry

Voice of the Industry | Online Payments | 03 Nov 2023

Tue To, Head of Advanced Payments and Fintech for North America at Edgar, Dunn & Company, elaborates on the impact of AI and ML on the payments industry.

payments , mobile payments, digital wallet, artificial intelligence, machine learning, banks, fintech, financial institutions, KYC, fraud detection, fraud prevention, risk management, customer experience

Uber Eats to roll out AI-powered features

News | Payments General | 22 Sep 2023

Uber Technologies has announced it will accept more payment options on its food delivery platform and roll out an AI-powered assistant to help users find deals and explore food options.

artificial intelligence, payments , payment processing, delivery, payment methods

Eltropy and Alkami augment digital conversations for financial institutions

News | Online & Mobile Banking | 22 Aug 2023

Digital conversations platform Eltropy has partnered with Alkami to help financial institutions improve digital engagement with account holders through multiple channels.

artificial intelligence, digitalisation, partnership, financial institutions

Galileo's Cyberbank Konecta enhances SoFi member experience

News | Online & Mobile Banking | 09 Aug 2023

Galileo has announced its conversational AI engine, Cyberbank Konecta, which was integrated into the existing tech stack of SoFi Technologies is delivering on the latter’s mission for member engagement and satisfaction.

online banking, artificial intelligence, fintech, financial services, financial institutions

Twilio integrates with OpenAI

News | Ecommerce | 07 Aug 2023

Customer engagement platform Twilio has announced that it is set to enable companies to create personalised, customer-aware experiences powered by OpenAI.

partnership, ecommerce, fintech, customer experience, data, LLM, ChatGPT, merchants, generative AI, data analytics

Lazada launches ecommerce AI chatbot in SE Asia

News | Ecommerce | 29 May 2023

Ecommerce platform Lazada Group has announced the launch of an AI chatbot in Southeast Asia powered by the OpenAI ChatGPT tech in Microsoft Azure OpenAI Service.

partnership, product launch, chatbot, artificial intelligence, online shopping, ecommerce, fintech, merchants, compliance, Microsoft, digitalisation, customer experience

Klarna research: AI, AR, VR to support future shopping

News | Ecommerce | 19 May 2023

Global payments and shopping service Klarna has released data that reveals AI, AR, VR, and robots are likely to support and dominate the future shopping landscape.

research, survey, ecommerce, shopping, online shopping, artificial intelligence, Augmented Reality, virtual reality, social commerce, digitalisation, fintech, data, data analytics

ChatGPT: an opportunity to transform banking operations and improve customer experience

Voice of the Industry | Online & Mobile Banking | 17 May 2023

Nicole Maitre, Senior Consultant, Be | Shaping the Future UK: ‘We see enormous potential for banks to use ChatGPT to improve their banking operations and service to customers.’

ChatGPT

Instacart adds new money-saving capabilities

News | Payments General | 28 Apr 2023

US-based retail company operating grocery delivery and pick-up services Instacart has added new money-saving capabilities to help customers save money as they shop.

product launch, ecommerce, ecommerce platform, financial services, artificial intelligence, AI, retail, marketplace, online shopping, delivery, loyalty programme, merchants, fintech, Instacart

What If Projects launches Finwise, an AI chat service

News | Online & Mobile Banking | 12 Apr 2023

What If Projects has announced the release of Finwise, an AI chat solution that was designed to simplify finance operations for banks, neobanks, and FIs.

product launch, online banking, digital banking, artificial intelligence, machine learning