By responding to a growing national trend and increasing customer demand, TEP is enabling its customers to realize the convenience of receiving and paying their bills via the Internet. On the recently redesigned Web site, TEP customers will be able to view their account balance and account history online, as well as pay their electric bills and stop, start or transfer their electric services. The electronic billing and payment service is hosted in CheckFrees state-of-the-art data center and is integrated seamlessly with the TEP site. This payment service not only reduces overall operating costs for TEP, but it also provides the highest level of payment functionality and convenience to Tucson Electric Power customers. Customers who want to receive and pay multiple bills through a single Web site can enroll at their choice of bank, brokerage, credit union, Internet portal sites or personal financial management software providers. At these sites consumers can receive their TEP bills in addition to electronic bills from other leading companies. Customers can also use pay anyone services to make payments to any individual or company to whom they would normally write a check. All payment information is stored on a single, secure online site for increased convenience and control for the customer. In addition, consumers who pay bills electronically are protected from unauthorized transactions or processing delays by the CheckFree Guarantee.
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