Travelers Express/MoneyGram processes payment transactions for consumers and businesses 365 days a year, 24 hours a day via networked devices located around the world. Their transaction intensive application suite is supported by a complex infrastructure comprised of approximately 300 Unix/Microsoft servers and more than 200 network devices. The Travelers Express/MoneyGram operations staff not only ensures the site maintains non-stop availability; they must also ensure optimal performance. ProactiveNets patented technology will enable Travelers Express/MoneyGram to rapidly collect and correlate performance data across heterogeneous network devices to get to the root cause of application performance problems. By pinpointing application performance problems, ProactiveNet virtually eliminates all hands on deck drills, thereby improving operations team efficiency and significantly reducing mean time to application recovery.
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