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Many Consumers Still Uncomfortable Filing Taxes Online According to The Conference Board

Thursday 25 March 2004 20:06 CET | News

Although more Americans are filing their taxes online, more than half of online consumers cant seem to bring themselves to trade their pencils and paper returns for online filing. A big reason is security: many consumers still dont want their personal information on the Internet, according to the latest Consumer Internet Barometer. This quarterly measure of whos doing what on the Internet is produced by TNS NFO and The Conference Board. With the tax season now in full bloom, close to 57% of online households intend to file their 2003 federal taxes offline, while only about 28% will file online. The remaining 15% are undecided. The number-one reason cited for not filing online is that the filer does not do his or her own taxes. But a very close second reason is that filers dont want their personal information on the Internet. Among those intending to file their federal taxes online, the most preferred method is through a professional service. However, there are some significant differences between the preferences of men and women. More than 45% of women intend to file online through a professional service, while only 39% of men intend to do so. Nearly 31% of men intend to file online using do-it-yourself tax software, while only 28% of women intend to do the same. More men than women, about 27% versus 22%, will use IRS E-file. More men than women initiated their households decision to file federal taxes online.

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Categories: Payments & Commerce | Payments General
Countries: World
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