An 18-month intensive review process followed by a pilot installation led to a decision to install the InfoGenesis solution at Mandarin Oriental, New York and Mandarin Oriental, Washington D.C. Revelation smoothly integrates with ResPac, Mandarins restaurant reservation system, and Springer-Miller Systems, Mandarins property management system. In addition, both properties use IBM SurePOS 500 touch screen terminals to process all food and beverage transactions, as well as software built with Microsoft development tools. This combination allows customers the flexibility of integrating multiple systems into one comprehensive solution that fits their technology and operation needs. Mandarin Oriental Hotel Group continues to consolidate its position as one of the worlds top global luxury hotel groups. The Group currently operates 7,000 rooms in key international leisure and business destinations across three continents and remains firmly on track with its development plans to operate 10,000 rooms worldwide.
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