FSS Voice Commerce uses machine-learning language processing techniques for analysis and synthesis of language and speech to deliver personalised service experiences. Furthermore, with machine learning edded, consumer patterns will begin to emerge and result in insight-led banking and personalised customer experiences. At the backend, FSS Voice Commerce interfaces with any retail banking system to provide real-time information of accounts and balances, thereby enabling delivery of an omnichannel banking experience.
FSS Voice Commerce supports a set of 200 transactions, enabling 24/7 access to a broad range of financial banking services such as fund transfers, bill payments, card controls, and non-financial transactions such as service requests, like ordering for a cheque book, new credit/debit card, and loan request.
Every day we send out a free e-mail with the most important headlines of the last 24 hours.
Subscribe now
We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the The Paypers website, they in no way represent the opinion of The Paypers.