CIDA renews managed services contract with CGI

Thursday 9 December 2004 10:35 CET | News

The Canadian International Development Agency (CIDA) has selected CGI Group Inc. for a four-year managed services contract valued at CDN$15.8 million.

CIDA is the federal agency charged with planning and implementing most of Canadas sustainable development programs in developing countries in order to reduce poverty and to contribute to a more secure, equitable and prosperous world. This is a renewal of a previous managed services contract and has the potential of being extended for an additional six years. CGI will continue to manage all infrastructure support services for over 2,100 CIDA professionals and provide the Agency with a national service desk, onsite support services as well as systems and network management. To address CIDAs new requirements for production support services and the implementation of proactive measures to enhance user support, CGI will leverage its core capabilities and its existing service delivery infrastructure. CGI will also provide a variety of information technology consulting services and strive to deliver continual cost reductions and process improvements to the Agency.

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