Cablevision Launches Portal Billing Solution to Speed Time to Market and Create

Wednesday 12 May 2004 15:59 CET | News

Cablevision Mexico, a fully owned subsidiary of Grupo Televisa, has implemented Portals billing solution as part of its strategy to differentiate its business by offering a unique combination of advanced digital services. Portals billing solution enables Cablevision Mexico to innovate and lead its market with a variety of promotional and bundled offers. Deploying Portal’s billing solution allows Cablevision Mexico to bring new services to market faster; thereby creating new revenue streams and optimizing its bandwidth usage profitability while achieving lower total cost of ownership. The Portal solution deployed by Cablevision provisions network elements in real-time, controlling revenue assurance and management and delivering critical insight into customer revenue. The project is an end-to-end engagement including the replacement of the previous application. The deployment of Portal’s solution was accomplished on time and on budget. Cablevision Mexico selected Portal over its incumbent billing system to attain the agility to support and bill for a wide range of convergent services, including analog cable TV, digital cable TV, digital cable modem, pay-per-view, interactive applications and future voice services. To better manage customer interactions for a wide range of digital TV and Internet services, Cablevision Mexico has launched the Portal billing solutions with Siebel Systems for customer relationship management (CRM). Together, these solutions deliver a unified view of the customer designed to improve customer satisfaction while driving operational efficiencies and lowering costs for the service provider.

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Categories: Payments & Commerce | Payments General
Countries: World
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