Bank of Communications Improves ATM Network Management With Diebold Managed Services

Wednesday 7 July 2004 17:22 CET | News

Diebold has signed its first contract with Bank of Communications (BoCOM) to provide managed services for its nationwide automated teller machine (ATM) network in China.

According to the agreement, Diebolds comprehensive managed services, including content distribution, event monitoring, transaction processing data collection based on Web technology, and more, will help BoCOM more efficiently manage its ATM network of more than 5,000 terminals across more than 2,000 business outlets. The project is the first nationwide large-scale managed services deal in the self-service industry within the China market. This new collaboration with BoCOM initiates a new business agreement for Diebold to deliver advanced value-added managed services to Chinese banks. Major banks in China have widely adopted ATMs, which better facilitate customer access to bank financial services. Consequently, Chinas financial institutions seek an advanced, cost-effective managed service solution to meet customers business demands, enhance utilization of its ATMs and increase profits. As one of Chinas five major commercial banks, BoCOM has a deep understanding of the importance of enhancing the management of its self-service network. In October 2003, BoCOM initiated its nationwide ATMnet Managed Services project. After a comprehensive evaluation of all eligible vendors, BoCOM chose Diebold as its service provider for this project. Diebold established a professional team of experts, backed by its global technical support, which fully demonstrated its superior experience to manage robust and advanced financial systems. Diebold not only solved universally recognized challenges, such as integrating different vendors operating systems, but also created a total solution that exceeds customer expectations for functional design and implementation.

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Categories: Payments & Commerce | Payments General
Countries: World
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Payments & Commerce