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BancTec System Installed By Capita To Process TV Licence Renewals

Wednesday 9 February 2005 09:48 CET | News

BancTec has installed a new scanning system for The Capita Group Plc which will help the company process up to three quarters of a million TV licence renewals a year.

The system scans and processes renewals from customers who do not auto-renew their licences by direct debit but instead post a form with a cheque. The BancTec system enables Capita to process licences within five working days as it has the functionality to pre-process cheques. The new system is also linked into the main database to avoid manual re-keying of data. Installed at offices in Bristol, the BancTec system has supported the administering of licences since Capita won the contract in July 2002.


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Categories: Payments & Commerce | Payments General
Countries: World
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