TrustPay reveals payments product for merchants

Thursday 2 April 2020 11:43 CET | News

In order to help merchants who face the coronavirus challenges and are forced to adapt their operations almost overnight, TrustPay has launched a new service: ‘payment links’.

One of these challenges is the necessity to limit the contact of their employees with clients, which can be quite problematic for certain merchants. Merchants, which accept orders via a phone or e-mail and so don’t usually sell their products via an online store, struggle to find an effective payment method. Their customers usually have to pay with cash or by card via a physical POS terminal during a personal collection of their order. These are exactly the merchants, who can benefit greatly with payment links.

With payment links, after accepting an order from a customer, the merchant just has to put two pieces of data into a displayed form in an online environment: the amount, which the customer should pay, and a reference, to be able to identify the payment when it arrives. The merchant generates the payment link with a single click, which can then be shared with a customer via an arbitrary communication channel (SMS, WhatsApp, e-mail etc.). Once the customer clicks on the link and executes the payment, everything is completed. The merchant receives a confirmation via e-mail with seconds and can safely dispatch the order with no further delay.

This service limits the need for interaction between employees and customers, it facilitates cash flow (as customers pay upfront), and it enables remote sales for those who were dependent on personal selling up to now. There is no integration needed to launch the service and no prior experience with online payments either.

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Keywords: TrustPay, merchants, COVID-19, pandemic, coronavirus, payments , card, POS, terminals, online payments, cash flow
Categories: Payments & Commerce
Countries: World
This article is part of category

Payments & Commerce