Shift4 Payments takes favourable measures for clients amid COVID-19 situation

Wednesday 18 March 2020 13:57 CET | News

Shift4 Payments has announced several measures to help ease the financial burden caused by COVID-19 for the company’s customers.

As new restrictions are prohibiting dine-in service, many restaurants are now shifting to takeout and delivery operations. Shift4 will be waiving the following fees for three months to assist with this transition:

  • Online ordering fees
  • SkyTab mobile payment fees
  • SkyTab monthly data fees or overage charges
  • SkyTab hardware costs
  • Gift card fees

SkyTab is the company’s mobile ordering and pay-at-the-table solution, which is also designed for curbside pickup orders. SkyTab is now available completely free to all Shift4 customers to help facilitate this increase in takeout orders. The device even includes the ability to collect email addresses so that restaurateurs can keep in touch with their customers during this turbulent time.

Additionally, many merchants are now turning to gift card sales and online ordering to preserve vital revenue, which is why the company is waiving fees associated with these particular programs.

Shift4 has also set up a hotline to assist its customers with COVID-specific issues. This includes setup of online ordering, SkyTab mobile payments, or integrations with the company’s marketplace partners such as DoorDash.

Lastly, Shift4 has created a web page at to serve as an informational resource. This site will be updated regularly with new information as it becomes available.

More: Link

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Keywords: Shift4, payments , COVID-19, merchants, payment fees
Categories: Payments & Commerce
Countries: World
This article is part of category

Payments & Commerce