nCino, Salesforce to modernise the financial services industry

Thursday 21 December 2023 14:16 CET | News

Cloud banking company nCino has expanded its partnership with Salesforce to expedite the delivery of cloud solutions to the financial services industry.


Building onto nCino and Salesforce’s long-standing collaboration established in 2011 to empower financial institutions with digital innovations that increase efficiency, transparency, and reduce risks while driving customer growth and loyalty, the reinforced alliance seeks to provide best-in-class solutions to the financial services industry by extending the partnership to 2031.

Financial services industry and nCino – Salesforce partnership details

Based on the information detailed in the announcement, as part of the agreement, nCino is set to deepen its connectivity to Salesforce platform tools including CRM, powered by AI and automation, and the Financial Services Cloud. These services are going to enable financial institutions that leverage nCino and Salesforce to modernise further customer experiences such as onboarding, loan origination, deposit account opening, and portfolio management.

What is more, the expanded agreement also includes updated commercial terms that are expected to help improve nCino’s subscription gross margins, minimum payment commitments from nCino within the first four fiscal years of the extension, and an extension of the agreement to 2031.

nCino expands partnership with Salesforce

When commenting on the announcement, nCino representatives advised that the strategic partnership with Salesforce has enabled the company to help transform the financial services industry by providing industry-specific solutions that drive efficiencies, deliver intelligence, and help institutions modernise for an increasingly agile future. The official expressed contempt for the expansion of the collaboration with Salesforce and stated that they are committed to leveraging each other’s strengths to further benefit financial institutions no matter the size worldwide.

More to this point, Salesforce’s spokesperson expressed that nCino’s success is a testament to the increased opportunity in front of ISVs building on Salesforce. Per their statement, as Salesforce is among the top AI CRMs globally and trusted by numerous partners to power purpose-built solutions for highly specialised industries, the expansion of the cooperation with nCino is set to help expedite how customers are looking to reimagine the future of personalised financial services.

nCino’s offering and mission

A cloud banking company, nCino aims to help financial institutions serving corporate and commercial, small business, consumer, and mortgage customers modernise and more effectively onboard clients, make loans, manage the loan lifecycle, and open accounts through its single Software-as-a-Service (SaaS) platform. Seeking to transform how financial institutions operate through innovation, reputation, and speed, nCino is partnered with more than 1,850 financial services providers throughout the world.

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Keywords: partnership, cloud banking, cloud, SaaS, automation, artificial intelligence, CRM, financial services, financial institutions, fintech, digital banking, digital onboarding
Categories: Banking & Fintech
Companies: nCino, Salesforce
Countries: World
This article is part of category

Banking & Fintech




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