HDFC Bank, ZineOne to streamline digital banking experience

Friday 23 June 2017 11:47 CET | News

Indian digital HDFC Bank has teamed up with ZineOne to provide digital banking experience to its customers across all digital channels.

As part of this partnership, ZineOne, a start-up based in Silicon Valley, will deploy its Customer Interactions Hub (CIH) to provide digital banking features across all digital channels of the bank for over 40 million customers.

The Customer Interactions Hub establishes a single customer identity and brings real-time, contextual and omnichannel functionality to interactions across businesses, applications and digital properties, including web applications, mobile apps, digital wallet, website, kiosks, and ATMs. This will enable customer experience across bank’s Netbanking, Mobile Banking, and apps such as PayZapp, Loan Assist, and HDFC Securities, among others.

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Keywords: HDFC Bank, ZineOne, digital banking, India, US, Customer Interactions Hub, ATM, digital wallet, online banking, mobile banking
Categories: Banking & Fintech | Online & Mobile Banking
Countries: World
This article is part of category

Banking & Fintech


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