Corillian Recognized as Clear Leader in Online Banking

Monday 9 May 2005 05:40 CET | News

Corillian has been recognized as the clear leader in retail Internet Banking by Celent Communications, a leading industry research firm.

In a recent report entitled, Retail Internet Banking Vendors: Hitting Their Stride, nine vendors offerings were reviewed across four distinct categories: Advanced technology, Breadth of functionality, Customer base and Depth of services. Corillian was ranked in the leadership position across all four categories within Celents ABCD Vendor View analysis. Celent Communications highlighted Corillians strengths in industry-leading functionality, flexibility, usability and security. Corillian Consumer Banking enables financial institutions to rapidly deploy an industry-leading online banking service to their customers, while maintaining the ability to tailor the solution through flexible configuration. This enables the financial institution to maximize its online banking effectiveness and further differentiate the financial institution to meet the growing needs of its unique customer base. Key Corillian Consumer Banking features and options include: -- Real-time Access and Transaction Register: Provides real-time access to all balances, transaction history and money movement, with an audit trail - coupled with the ability for customers to categorize, annotate and complete advanced account reporting online. -- Bill Payment, Bill Presentment and Funds Transfer: Provides customers with an easy way to pay all of their bills and move money between their accounts online. Scheduling capabilities allow users to execute money movement requests immediately, in the future or following a recurring schedule. -- Multi-lingual User Experience: Allows the financial institution to provide support for multiple languages, allowing users to interact with the institution in their preferred language. -- Alerts: Provides proactive notification of payment, transaction and payment conditions via multiple devices and delivery channels. -- Targeted Marketing: Enables real-time analysis of user profile, segmentation and demographic data, rule decisioning and display of targeted messages/images, enriching the users experience, while focusing the institutions marketing efforts. -- Self-Service: Provides for low cost service fulfillment enabling support for electronic check and statement images as well as enabling customers to service their accounts online. Example self-service capabilities include address changes, check reorders, stop payments and password resets. -- Integrated Relationship Management: Provides a full compliment of functions enabling service representative to manage the customer and the online channel. Capabilities include rich secure messaging and workflow-based case routing and user emulation - allowing service representatives to emulate a users online session in real-time to more effectively resolve issues.

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Categories: Banking & Fintech | Online & Mobile Banking
Countries: World
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Banking & Fintech

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