ING U.S. Financial Services Selects IBM IT Infrastructure Services

Wednesday 17 December 2003 18:26 CET | News

ING U.S. Financial Services has signed a contract to deliver its information technology (IT) infrastructure service by IBM.

The agreement will significantly reduce INGs IT costs and allow ING to leverage IBMs expertise, in-depth capabilities, tools and processes, research and development investments, and scale. The services contract is approximately $600M over seven years. Having IBM deliver IT infrastructure services will enable ING U.S. Financial Services to ensure that the ING technology infrastructure services are flexible and enable future company growth, while minimizing business risks. IBM will deliver on demand IT infrastructure services including data center services, network and voice services, and infrastructure help desk and desk side support. The agreement covers U.S. Financial Services infrastructure services delivery across the U.S. Under the agreement, IBM will hire approximately 300 ING infrastructure employees. Starting today, ING will begin transitioning the infrastructure services to IBM. The two companies will share transition activities to ensure technology infrastructure continues to operate at the highest levels without causing disruption to ING customers. The transition period is scheduled to be completed by mid-April 2004.

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Categories: Payments & Commerce | Payments General
Countries: World
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Payments & Commerce