News

i2c selected by Convenient Cards LLC

Monday 14 August 2006 16:35 CET | News

i2c inc. has been chosen as a transaction processing partner by Convenient Cards LLC. Using MCP, i2cs next-generation stored value card management and processing solution, Convenient Cards will have access to a comprehensive platform that supports a range of card program operations, such as client-configurable program management, application processing, cardholder account management, instant card issuing, merchant management, loyalty, clearing and settlement, customer care, bill payments, notifications, alerts and the most extensive IVR in the industry.

Using MCPs flexible design, Convenient Cards can specify card parameters, set transaction limits, establish fees and charges, manage sales channel activity, and define services they wish to offer to cardholders. Managed Card Programs (MCP) MCP is a secure, cost-effective, flexible and scalable processing platform that provides multi-institution, multi-currency, and multi-lingual capabilities. MCPs suite of easy-to-implement, unique and robust management tools provide comprehensive solutions to new and established players in the stored value sector. The technology is highly configurable and delivers custom solutions with features such as sales channel and commission management, not available from other providers. By managing the various aspects of cardholder services and sales channel management, MCP improves operational efficiencies, service quality and profitability. The customizable configuration of card parameters; including fees and other charges, card and transaction limits, service options and branding, ensures that tailored products and services can be quickly and easily launched. The ability to define business rules on an organizational card type, account type and individual card level enables i2cs clients to adapt their programs to suit the needs of a diverse range of cardholders. Some of the featured benefits offered by MCP are: * Admin Console - Client-configurable card program management (cardholder fees, card parameters, sales channel management and reporting, etc.) * Cardholder - Supports the end-to-end card lifecycle. Provides transaction history, access to value added services, funding from bank accounts, transfers and alerts etc. * Customer Service Console - Easy to use portal for CSRs to deliver service to the cardholders. Complete log of customer interactions and activity reporting * Sales Channel Management - Manages the revenue split for various card fees among the stake holders. Provides online reporting and tracking * IVR - Provides all services offered by cardholder website including items such as bank account verification, quick-pick list management using a regular phone * Live Operator Service - 24x7 live operator assistance in English and Spanish. I00% i2c employees, focused on card services only * Application Programming Interface (API) - Access to MCP functions using web services or a socked based API. Offers a comprehensive set of function calls including the ability to add user defined tags to records * Reporting & Notifications - Variety of reports available to different stake holders in the system. Ability to schedule reports and delivered to the inbox. Number of event driven notifications via email or SMS


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Keywords: ,
Categories: Payments & Commerce | Payments General
Countries: World
This article is part of category

Payments & Commerce


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