Square integrates with OpenTable in the UK

Monday 17 April 2023 11:26 CET | News

UK-based online payment processor, Square, has recently announced a new integration across the UK with OpenTable, a global company operating in the restaurant technology field.

This represents the first Table Management (TMS) integration for Square, and it is specifically designed to help businesses in the food and beverage industry, especially full-service restaurants, to better accommodate walk-ins, speed up operations, keep track of revenue, improve turn-times, and streamline guest sitting, while providing access to new insights from diners and reservation information. All these features will also help businesses personalise their services, based on their unique preferences and requirements to boost revenues and expand their reach across the UK.

Global coverage with Square and OpenTable

The news of Square integrating with OpenTable in the UK fall short after the company launched similar integrations in key global markets from North America, APAC region, and Europe, including Ireland, the US, Canada, and Australia.

With Square, businesses of all sizes in the F&B sector can not online streamline their production but also keep better track of their orders, seat more people, and, overall, increase customer satisfaction and provide high-quality services that will ultimately boost revenues and popularity among clients. At the same time, restaurants, bars, diners, coffee shops, and more, can track customer behaviour in terms of average spend per head and optimise their menus or orders accordingly.

The POS integration is available to all Square for Restaurants Plus subscribers and requires an OpenTable Pro or Core account.

According to a recent survey conducted by Square in the UK, most restaurants use some type of technology to manage their back-of-house operations (i.e., processing payments and managing orders), with little over half (55%) of them using a single integrated platform to perform these tasks and others.

Square integrates across the UK with OpenTable, a global company operating in the restaurant technology field.

Square continues its innovations in the UK

Apart from the OpenTable integration, the fintech also launched Square for Restaurants mobile POS in the UK, earlier in October 2022. With this feature, servers get the power of an all-in-one point of sale device, a faster, easier, and smarter way of conducting business and getting paid, without having to invest additional money in heavy infrastructure. 

The Square POS features a dedicated Reader for contactless and chip payments, further contributing to the overall digitalisation of the restaurant market and encouraging Brits to pay cashless. 

In total, the company has launched almost 100 new features that aim to help sellers diversify revenue streams and automate operations globally, including Waitlists and Square Subscriptions, apart from the OpenTable integration.

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Keywords: mobile payments, checkout optimisation , contactless payments, payments , payment processor, POS, mPOS, cash management, spend management, partnership, customer experience, payment processing
Categories: Payments & Commerce
Companies: Square
Countries: United Kingdom
This article is part of category

Payments & Commerce


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