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Info Directions Introduces Integrated OSS/BSS and Point of Sale Solution for Wireless Operators

Friday 19 March 2004 16:51 CET | News

Info Directions has completed the integration between the companys leading point of sale and OSS/BSS solutions for the wireless market, Lexys Point of Sale and CostGuard XG.
Info Directions began integrating the two products after purchasing Boston-based Lexys Technology and its point of sale (POS) software product earlier this year. The integrated OSS/BSS and POS system offers wireless providers advanced capabilities in billing, rating, order management, workflow, point of sale, inventory management and sales. Now wireless operators can use one system with a single interface to manage both their retail and back-office operations. This enhances the exchange and utilization of data and extends efficiencies throughout the enterprise - from adding new accounts to capturing data for reporting. With Info Directions, wireless operators can streamline operations, reduce errors and increase sales opportunities, bringing significant benefits to the bottom line. Info Directions integrated OSS/BSS and POS product includes the following features: -- Product creation and management -- Web-client customer care -- Order management with workflow and follow-up capabilities -- Web-based POS and inventory management -- Mediation and fraud management -- Extensive reporting and high-level "Executive Spotlight" snapshot to monitor sales performance, churn, disconnects, orders, etc. -- Advanced billing, rating and taxation engine

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Keywords: ,
Categories: Payments & Commerce | Mobile Payments
Countries: World
This article is part of category

Payments & Commerce