A Postbank digital study has shown that 6 out of 10 Germans are already making contactless payments with their smartphone or card.
In January and February 2022, 3050 Germans were surveyed for the “Postbank Digital Study 2022 – The Digital Germans”. For the 8th year in a row, The Postbank is investigating which developments are emerging in relation to digitisation and financial issues. In 2021 it was still 56%, in 2020 just before the COVID-19 pandemic only 47%. 30% of mobile payment users state that they are using less cash due to the pandemic and that the shops they visit encourage cashless payment.
71% of users under 40 use digital payment methods and 36% of them even use both mobile payment and contactless card payments. Across all age groups, it is 21% that use digital payment methods. Contactless payment with a bank card is currently more popular than paying with a smartphone. While 32% opt for the former, 7% pay exclusively using mobile devices. But overall, 27% of those surveyed have already tried mobile payment, while before the pandemic it was just 19%. Users in Germany’s capital Berlin are the leaders in mobile and contactless payment. 71% of them use at least one of these digital methods, which corresponds to an increase of 7 percentage points compared to 2021.
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