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Walmart closes Scan & Go programme

Friday 18 May 2018 11:23 CET | News

Walmart has announced that it closes Scan & Go programme, its take on cashierless checkout.

The programme allowed customers to scan items with a smartphone app, then pay their bill on the app and show the digital receipt to a store greeter on the way out.

The expansion of the program to 100 stores pointed to the intensifications of the programme, but the results of the test indicated that Scan & Go was widely unused by customers, a Walmart representative told Business Insider.

Requiring customers to scan each individual item makes the shopping experience more labor intensive for a customer than it would be without the programme, this being one of the main reasons for the unsuccessful chashierless approach, according to the publication.


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Keywords: Walmart, Scan & Go, ecommerce, payments, checkout
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