Starbucks reveals to-go service, while closing US, Canada dining areas

Tuesday 17 March 2020 10:56 CET | News

Starbucks has revealed it is implementing a to-go only service model in its US and Canadian locations, aiming to help contain the COVID-19 virus. 

The company believes that the situation with COVID-19 is extremely dynamic, and the decision came as they want to make the proactive decisions necessary to protect their partners, customers, and communities. 

Also, representatives Starbucks mentioned that what is to be expected is:

  • A pause of the use of all seating, including both the cafe and patio areas;
  • Customers can still walk up and order at the counter, through the ‘order ahead’ feature in the Starbucks app, via the drive-thru and use delivery;
  • Each store will have a modified condiment bar;
  • There may be modified ‘order ahead’ handoff areas on a store-by-store basis;
  • Temporary closures for company-owned stores in high-social gathering locations, such as malls and university campuses;
  • Temporary store closures or reduced operating hours in communities with high clusters of COVID-19 cases.

More: Link

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Keywords: Starbucks, US, Canada, to-go service, payments , order ahead, coronavirus, drive-thru, delivery
Categories: Payments & Commerce
Countries: Canada, United States
This article is part of category

Payments & Commerce