The tool aims to reduce the number sales that are lost at the payment approval stage. Where transactions are declined, Payfuture’s tool will offer the customer an alternative local payment method, aiming to boost approval rates while improving customer retention.
The process is driven by Payfuture’s AI technology. This anticipates when an online client is about to abandon a transaction or needs support with a payment, allowing for automated chatbots or the customer call centre to re-engage before the sale is lost.
The Payfuture toolset will localise language and currency, using the most popular local payment platform as standard. The conversion tool will work with most payment platforms and has also been fully integrated with Payfuture’s Payment Connection platform.
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