WOW! Mobile boutique partners with Statflo to boost customer experience

Thursday 10 February 2022 12:15 CET | News

Canada-based multi-carrier wireless retailer WOW! Mobile has partnered with Statflo to expand customer engagement and improve overall experience within their retail stores.

The compliant customer engagement platform Statflo will be used by retail teams to benefit from a full view of their customers and implement two-way conversations through text messaging. The new solution aims to provide a personalised and engaging shopping experience in over 80 retail locations across Canada.

The data stored in the Statflo platform solution offers important insights regarding customers’ behaivour and requirements, which WOW! Mobile employees can leverage to increase traffic and improve their NPS scores.

Canada-based Statflo aims to help telecoms, retailers, and financial institutions engage with their customers via their preferred communication channels to deliver safe, secure, and productive two-way conversations to boost customer satisfaction. 

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Keywords: mobile payments, direct carrier billing, privacy-enhancing technology, customer experience, partnership
Categories: Fraud & Financial Crime
Companies: Statflo, WOW! Mobile
Countries: Canada
This article is part of category

Fraud & Financial Crime



WOW! Mobile

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