The solutions allow Onfido customers to verify more users during registration, identity verification, and re-authentication, facilitating the digital customer journey with fraud protection. During usability testing, Onfido used Cambridge Simulation Glasses to simulate sight loss, and other techniques for mobility challenges including arthritis to better understand how the interface can be optimised. Onfido also worked with the Digital Accessibility Centre (DAC) and the Royal National Institute of Blind People (RNIB) to audit and test the more accessible SDK.
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