Onfido reveals features for inclusive digital access

Wednesday 18 March 2020 12:58 CET | News

Onfido has announced new accessibility features to its Software Development Kit (SDK), to enable people with disability and impairments to connect to businesses and services remotely with secure digital access. 

The solutions allow Onfido customers to verify more users during registration, identity verification, and re-authentication, facilitating the digital customer journey with fraud protection. During usability testing, Onfido used Cambridge Simulation Glasses to simulate sight loss, and other techniques for mobility challenges including arthritis to better understand how the interface can be optimised. Onfido also worked with the Digital Accessibility Centre (DAC) and the Royal National Institute of Blind People (RNIB) to audit and test the more accessible SDK.

New SDKs accessibility features include:
  • Haptic vibrations to complement the screen reader to provide user feedback when the action is complete;
  • Optimised specifications for the screen reader voice, to ensure readout instructions give the right context and are in a logical, specified order;
  • Reduced cognitive load on users by redesigning user interface and further simplifying layouts;
  • Optimised user interface elements and overall layouts making the SDK fully usable under different device font size settings.

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Keywords: Onfido, launch, digital access, identity verification, authentication, fraud protection, Registration
Categories: Fraud & Financial Crime
Countries: World
This article is part of category

Fraud & Financial Crime

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