NetSafe warns about rise in cold-calling scammers

Thursday 5 June 2014 14:28 CET | News

Microsoft New Zealand and NetSafe have released a warning to home computer users to be alert to a new wave of cold-calling technicians targeting New Zealanders with phone calls about viruses on their computers.

Overseas caller states they are from Microsoft or a Microsoft certified technician, suggesting the victim’s computer is infected and harming others online or that their ISP has identified their system as a problem.

The cold caller will then offer to clean up the infection and/or install security software and provide an ongoing support service costing anywhere up to USD 500.

Engaging with or taunting these companies can lead to you receiving many more calls at all times of the day or night. Some technicians have resorted to threats or abuse to get computer owners to give remote access. If you do give access but become suspicious, disconnect the machine from the internet immediately. NetSafe has received some reports of these cold calling companies installing ransom ware on the computer to ensure they get paid to unlock the computer.

Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Keywords: NetSafe, online security, fraud, New Zealand, fraudsters
Categories: Fraud & Financial Crime
Countries: World
This article is part of category

Fraud & Financial Crime