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HSBC enables voice-based authentication for customers in the US

Wednesday 26 April 2017 14:38 CET | News

HSBC in the US announced a new voice biometric authentication system enabling retail customers to access their accounts by using their own voice.

HSBC’s Voice ID verifies a customer’s voice by asking them to say a simple pass phrase. The Voice ID technology analyses over 140 behavioral and physical voice characteristics to identify and authenticate the user. The system also includes controls that add additional layers of security and fraud prevention.

The launch of Voice ID in the US comes after last year’s launch of Touch ID, which allows customers to log on to the HSBC mobile app with the touch of a fingerprint. HSBC’s Voice ID is offered to all of its retail customers in four languages: English, Spanish, Cantonese and Mandarin.


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Keywords: biometrics, voice-based authentication, banking, HSBC, US, security, fraud prevention
Categories: Securing Transactions | Digital Identity, Security & Online Fraud
Countries: World
This article is part of category

Securing Transactions