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Digital Identity, Security & Online Fraud

Email malware campaign targets DocuSign users

Tuesday 16 May 2017 | 10:27 AM CET

A series of recent malware phishing attacks have been targeting DocuSign users and customers.

The electronic signature technology provider has acknowledged that this was the result of a data breach at one of its computer systems, according to security expert Brian Krebs. The stolen data was limited to customer and user email addresses, but the incident allows attackers to target users who may already be expecting to click on links in emails from DocuSign.

DocuSign warned on May 9 that it was tracking a malicious email campaign where the subject line reads, “Completed: – Wire Transfer Instructions for recipient-name Document Ready for Signature.” The company wrote in an alert posted to its site that a malicious third party had gained temporary access to a separate, non-core system that allows the company to communicate service-related announcements to users via email.

The company is asking people to forward any suspicious emails related to DocuSign to, and then to delete the missives.

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