Ecommerce websites attacked by loyalty fraud

Friday 16 January 2015 11:44 CET | News

An emerging type of fraud has been plaguing travel-related websites and ecommerce merchants that have loyalty and rewards programs, a recent report unveils.

According to American Airlines and United Airlines, thousands of their customers had their rewards accounts accessed illegally. In some of the cases, trips or upgrades were booked without the customers’ knowledge. Both companies insist their systems were not breached, but thousands of usernames and passwords illegally obtained in other breaches were used to access rewards accounts.

Findings reveal that loyalty fraud is a growing problem among airlines and, with the burgeoning amount of illegally obtained logon credentials available to criminals, growth will only accelerate.

Officials from American said up to 10,000 Advantage accounts have been illegally accessed, although not all have had their balances affected.

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Keywords: online security, web fraud, ecommerce, loyalty, reward program, merchants, American Airlines, United Airlines
Categories: Fraud & Financial Crime
Countries: World
This article is part of category

Fraud & Financial Crime

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