CSG to detect fraud in telecom with new SaaS solution

Friday 1 March 2019 05:16 CET | News

CSG has launched a software as a service (SaaS) solution aimed at detecting and notifying telecommunications companies real-time of potential fraud in their billing process.

The CSG Detect solution provides fully integrated active and passive testing that enables a comprehensive detection of fraud. The cloud-based solution utilizes emerging technologies including Hadoop, a big data technology, as well as machine learning to analyse near real-time traffic. This includes an SMS/text messaging and voice feature to identify fraud and alert customers in real time. A combination of CSG Detect with CSG Routes network provisioning framework enables automatic blocking of fraudulent traffic before any substantial losses are incurred.

CSG’s Wholesale software as a service (SaaS) product suite is available as an end-to-end solution, or one that is specifically tailored based on business need. It encompasses five standard offerings: International Trading, Routing and Settlement; International Trading and Routing; International Trading; International Trading and Settlement; and National/Content Settlement. The SaaS infrastructure supports REST APIs, standardized interfaces for incoming and outgoing file interfaces, and bulk data update and extract mechanisms.

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Keywords: CSG, telecom fraud, fraud detection, machine learning
Countries: World