TrustPay provides innovative payment services for online businesses with cross-border reach, offering a variety of payment solutions under one roof.
TrustPay creates a customized strategy for every client based on the specifics of the business to ensure secure ecommerce payments, and a seamless experience to fit all your business needs.

Core solution 

• Worldwide online card payment processing
• Local payment methods
• Modern accounts for online businesses (IBANIZE) https://ibanize.com/
• Innovative reconciliation tools

Target market 

• Merchants: retail, digital, gaming (online games), subscription services, education
• Fintech
• Brokers, crypto, FX

Contact details 

Karin Milková, Commercial Director

Geographical presence 

Global

Year founded 

2009

Investors 

Joint-stock company

License type 

Payment institution

Service provider type 

Payment Gateway 

Yes

Payment Service Provider - Acquirer

Yes

Payments and Financial Infrastructure

Yes

Channels - context

Online 

Yes

POS/In store 

No

Omnichannel 

No

Payments capabilities

Hosted pages 

Yes

Whitelabel solution 

Yes

Recurring billing 

Yes

Payment methods supported 

Worldwide online card payment processing, alternative/local payment methods, instant bank transfers, payment link 

Settlement currencies 

EUR, USD, GBP, CAD, CHF, CZK, HUF, PLN, NOK, SEK, DKK 

Instant settlement 

Yes

Tokenization 

Yes

Pay-out/Disbursements 

Yes, quick settlement, CFT (MC payouts)

Payments orchestration 

Own gateway

Reconciliation and reporting 

Yes, various types of modern reports - daily via API

B2B payments 

Yes

E-invoicing (automated) 

Yes

Reporting/dashboards

Consolidated data and reporting dashboard 

Yes. Reporting is available via a secure internet portal called ‘Merchant portal’, accessible anytime with no software requirements, with full control in real-time. We also provide customer support via chat.

Fraud and risk management capabilities

Chargeback management 

Yes

Fraud and risk management partners

Verifi + in-house tools. We make adjustments to the set-up risk management strategy based on the specifics of your business. Our experienced risk management team constantly and thoroughly analyses transaction flows via our own proprietary AI-powered tools.

Financial and compliance capabilities

FX - number of currencies available

170

Virtual IBAN 

Yes

Multi currencies virtual IBAN 

Yes

Current account/settlement account

Yes

Instant settlement 

Yes

Client onboarding (KYC/KYB) 

Yes. Set-up in TrustPay is 100% online and paperless. TrustPay also has its own online verification tool app.

Clients

Main clients/references 

Sample client logos list are available on our website https://www.trustpay.eu/

Future developments 

More information available upon request