TrustPay provides payment services for online businesses with cross-border reach, offering a variety of payment solutions under one roof. TrustPay creates a customised strategy for every client, based on the specifics of the business, to ensure secure ecommerce payments and an optimised experience to fit all business needs.

Website

www.trustpay.eu

Head office

Bratislava, Slovakia

Core solution

Worldwide online card payment processing, local payment methods, modern accounts for online businesses (IBANIZE), and innovative reconciliation tools

Target market

Merchants: retail, digital, gaming (online games), subscription services, education; fintech; brokers, crypto, FX

Contact details

Karin Milková, milkova@trustpay.eu 

Geographical presence

Global

Year founded

2009

Funding rounds and investors

Joint-stock company

Licence type

PI (Payment Institution)

Standards and certifications

Open Banking (PISP licenced), PCI DSS

Brand tagline

Unlock the power of choice: let your customers pay their way!

Service provider type

Payment gateway

Yes

Payment service provider – acquirer

Yes

How do you define your company's primary category or technology market?

Cross-border reach offering a variety of payment solutions under one roof

Channels

Online

Yes

POS/in-store

No

Payment capabilities

Hosted pages

Yes

White-label solution

Yes

Recurring payments

Yes

Payment methods supported

Yes

Settlement currencies

Yes

Instant settlement

Yes 

Tokenization

Yes

Pay-out/disbursements

Yes

Reconciliation and reporting

Yes

B2B payments

Yes

 - E-invoicing (automated)

Reporting/dashboards

Consolidated data and reporting dashboard

Yes. Reporting is available via a secure internet portal called ‘Merchant portal’, accessible anytime with no software requirements, with full control in real time. We also provide customer support via chat.

Fraud and risk management capabilities

Chargeback management

Yes

Fraud and risk management partners

Verifi plus in-house tools. We make adjustments to the set-up risk management strategy based on the specifics of your business. Our risk management team constantly and thoroughly analyses transaction flows via our proprietary AI-powered tools.

Financial and compliance capabilities

FX – number of currencies available

170

Current account/settlement account

Yes

Instant settlement

Yes 

Client onboarding (KYC/KYB)

Yes

Clients

Main clients/references

Sample client logos lists are available on our website: https://www.trustpay.eu/

Case studies

https://www.trustpay.eu/case-study/

Awards

Deloitte Best Managed Companies 2023, Forbes Diamond of Slovak Business 2022/2023

Future developments

More information available upon request