Company Database - Token

A2A payment infrastructure

Website

www.token.io

Company description

Token.io's vision is to make account-to-account (A2A) payments a mainstream global payment method. With its best-in-class connectivity and industry leading A2A payment infrastructure, Token.io is actively realising this vision. Powered by Open Banking and built for the payments industry, Token.io enables payment providers to grow their market share with the simplest and fastest way to launch Pay by Bank as a mainstream payment method across Europe. 

Active since

2015

Head office

London, United Kingdom and Berlin, Germany

Country offices in

United Kingdom
Germany

 

Founder(s)

Marten Nelson, Steve Kirsch, Todd Clyde

Funding rounds and investors

Token has completed three rounds of funding, for a total of USD 80 mln from investors including Octopus Ventures, Cota Capital, TempoCap, EQT Ventures, SBI Investments, MissionOG, Opera Tech Ventures (BNP Paribas), and Sony Ventures.

Number of employees

90

Member of industry association and/or initiatives

  • Founding Member - Open Finance Association

  • Member - UK Finance

  • Member - FDX

  • Member - SME Climate Hub"

  • Awards "Winner - Open Banking Innovation Platinum Award 2023 - Juniper Research Future Digital Awards

  • Winner - Payments Tech of the Year - 2023 Europe Fintech Awards

  • Winner - Paytech Company of the Year - 2023 Fintech London Awards

  • Winner - Open Banking Innovation Platinum Award 2022 - Juniper Research Future Digital Awards

  • Winner - Payments Tech of the Year 2022 (Fintech Awards London)

  • Winner - Payments Tech of the Year 2022 (UK Fintech Awards)

  • Winner - Hottest Fintech Startup 2021 (Europas)

  • Winner - Best Open Banking Solution 2020 (PayTech Awards)

  • Winner - Best Fintech Partnership Award 2019 (Banking Technology Awards)

  • Winner - Fintech of the Year 2019 (FSTech Awards)

Contact

info@token.io

Core solution

The company`s core solutions

With the deepest and highest performing Open Banking connectivity, Token.io’s whitelabel-ready A2A payment infrastructure enables PSPs to grow their market share, maximise acceptance, and deliver lower processing costs and better payment experiences to their merchants by launching their own 'Pay by Bank' method. 

What problem does the company solve?

Merchants demand a payment mix that is secure, low cost, instant, boosts conversion & maximises acceptance. To deliver, PSPs are loading their payment mix with alternative payment methods (APMs), which will claim 62% of Europe’s ecommerce transaction values by ‘26 (from 38% in ‘18). Given the continued shift from cards to APMs, PSPs will grow their market share by launching their own 'Pay by Bank' offering as a mainstream payment method. Powered by open banking, account-to-account (A2A) payments (often called 'Pay By Bank') are instant, reach anyone with a bank account to maximise acceptance, deliver a better UX and offer higher success rates than cards and APMs in many markets. 

Major use cases & products

Token.io Payments: Powered by Open Banking, Token.io’s complete A2A payment infrastructure — Token.io Payments — provides the deepest and highest performing connectivity, and the simplest and fastest way for payment providers to launch Pay by Bank as a core payment method. Token.io Payments is proven by a blue chip base of partners processing payments for millions of merchants, including HSBC, Mastercard, Global Payments, BNP Paribas, ACI Worldwide, Nuvei, Paysafe, Computop, Flutterwave and Trust Payments. 

Token.io Data: Platforms and payment providers create smarter payment and financial experiences with access to seamlessly aggregated bank account and transaction data from over 567 million bank accounts across Europe."

 

Competitive advantage

  • Deepest connectivity: 80%+ of accounts in every supported market (567 million bank accounts);

  • Highest performing connectivity: 95%+ success rate in top markets;

  • Every bank connection is built and maintained in-house to drive the ultimate performance and control;

  • Built to help PSPs quick start: Use Token.io's license or yours, use Token.io's conversion boosting payment authentication flows or bring your own, use Token.io's Virtual Accounts or your settlement accounts;

  • Support for every channel and device: ecommerce and point of sale (QR code or Pay By Link on mobile, tablet, or till);

  • Fully brandable dashboard with merchant billing, infinite hierarchies, programmable authorisations;

  • White label Token.io's infrastructure for a ready-to-market proposition.

 

Types of supported APIs\API standard supported

Token provides access to banks across Europe in line with common Open Banking standards and through RESTful API. We currently support the UK Open Banking standard, STET (France), REDSYS (SPAIN), SIBS (Portugal), NextGenPSD2 (Germany, Nordics), CBI (Italy) and the Polish API Standard.
Do you have a fallback mechanism for PSD2`s API? For more details, please contact our sales team

 

Geographical coverage

Europe

Connected banks

While Token.io offers connectivity to thousands of European banks, we advise that connectivity evaluations also consider connectivity breadth, depth, and performance. Breadth pertains to the number of supported markets, while depth refers to the percentage of the banked populations' accounts covered under a provider's connections. Token.io leads the market with a coverage of at least 80% of bank accounts in each of its 20 supported countries. Additionally, it boasts exceptional open banking connectivity performance, achieving payment success rates of over 95% in key markets.
What account type do you serve: consumer, business, or corporate? Consumer, business

 

Account coverage (%) across countries/regions

Token.io leads the market by providing coverage to a minimum of 80% of bank accounts in each of its 20 supported markets:

  • Austria: 91% of bank accounts covered

  • Belgium: 97% of bank accounts covered

  • Denmark: 81% of bank accounts covered

  • Estonia: 95% of bank accounts covered

  • Finland: 86% of bank accounts covered

  • France: 96% of bank accounts covered

  • Germany: 93% of bank accounts covered

  • Hungary: 92% of bank accounts covered

  • Ireland: 80% of bank accounts covered

  • Italy: 92% of bank accounts covered

  • Latvia: 87% of bank accounts covered

  • Lithuania: 90% of bank accounts covered

  • Netherlands: 89% of bank accounts covered

  • Norway: 80% of bank accounts covered

  • Poland: 82% of bank accounts covered

  • Portugal: 87% of bank accounts covered

  • Romania: 80% of bank accounts covered

  • Spain: 93% of bank accounts covered

  • Sweden: 81% of bank accounts covered

  • United Kingdom: 97% of bank accounts covered

Do you offer a developer portal? 
What tooling do you provide for developers?
Do you provide sandboxes and a testing environment?

Token.io provides self-service tools and documentation to help developers integrate into the Token.io API, in addition to office hours, a support portal, and dedicated Technical Account and Programme Managers. 

Number of signed-up developers

Not applicable

Number of total end users

Token.io's industry-leading A2A payment infrastructure is proven by a blue-chip base of partners, which collectively process payments for tens of millions of consumers worldwide.

Target market

Target segments/industries

Payment service providers, gateways, acquirers, processors, Tier 1 banks
Current customers Global Payments, HSBC, Mastercard, BNP Paribas, Paysafe, Nuvei, ACI Worldwide, Computop, Flutterwave, Trust Payments, Total Processing, Ecommpay, Banked, Volt.io, Vyne, Noda, finAPI

 

Technology

E.g. cloud-enabled/native cloud/on-premises/hybrid

Native cloud

Software language

Java (microservices based)

Software developement tools

Java, RxJava, JavaScript, PHP, C#, React, MobX, Objective-C, Swift, gRPC, ExpressJS
When was the core technology developed 2018 - 2020

 

Licencing

Supported licences

Token.io Limited is authorised as an Account Information Service Provider ('AISP') and as a Payment Initiation Service Provider ('PISP') by the Financial Conduct Authority in the UK (Licence Number: 795904).

Token GmbH is authorised as an Account Information Service Provider ('AISP') and as a Payment Initiation Service Provider ('PISP') by the German Federal Financial Supervisory Authority, BaFin in Germany (Licence Number: 158595).
Token.io also provides technical services for other regulated entities using their own license.
Token.io is ISO 27001:2013, PCI DSS v3.1.2 certified, and Cyber Essentials certified."

 

Partners

Technology partners

AWS
Marketplace integrations: Presta Shop and Pay Tweak"

 

Business model

Pricing model

For more details, please contact our sales team.

Case studies

Case studies – examples

  • Token.io's infrastructure enables payment providers like BNP Paribas and Echopay to offer Pay by Bank across various channels, including ecommerce checkouts and POS systems.

  • Token.io's infrastructure underpins HSBC's Open Payments solution, used by customers like British Car Auctions (BCA), the UK's leading vehicle remarketing business. 

  • Token.io's infrastructure powers A2A payments for Flutterwave's 'Collect Payments' solution, serving over a million customers across 34 countries.

  • Token.io enables A2A payments for Computop, Germany's leading global PSP with 38% market share

  • Other Token.io customers include Global Payments, Nuvei, Paysafe, ACI Worldwide, Mastercard, BNP Paribas, Total Processing & Trust Payments.

Product roadmap

Planned features and releases/future plans

Token.io's near-term roadmap includes further optimisation of our connectivity coverage and performance, enhancements to Token.io's Virtual Accounts and AIS products, additional Web App functionality, and commercial Variable Recurring Payments pilots.