Company Database - Signifyd

Fearless Commerce

Signifyd empowers fearless commerce by providing an end-to-end Commerce Protection Platform that protects merchants from fraud, consumer abuse, and revenue loss caused by friction in the buying experience.  

Year founded

2011

Website

www.signifyd.com

Target group 

  • Merchants/ecommerce

  • PSP/acquirers

  • Banks/FS

  • Corporate

  • Fintech

  • Telecom

Supported regions

Global 

Contact

Amal Ahmed, Head of Global Financial Services and EMEA Marketing 

Company's tagline

Fearless Commerce 

Member of industry association and/or initiatives

MRC, BRC, IMRG, FIDO, Vendorcom

Core solution

  • Fraud/risk management and decisioning platform

  • Customer authentication

  • Identity verification

  • Behavioural biometrics

  • Data provider and intelligence

  • Chargebacks management

  • Bot risk management

  • KYB/Merchant onboarding

  • KYC

Core solution/problems the company solves

Signifyd is the largest provider of commerce protection with a network made up of thousands of ecommerce merchants, including two of the top three largest retailers globally. 

Signifyd optimises merchants’ revenue with a unique combination of identity and intent intelligence, machine learning, and domain expertise to address all chargeback types and to ensure that legitimate orders are never falsely declined. Signifyd demonstrates its trust in its decisions with a 100% financial guarantee for approved orders that result in fraud or abuse chargebacks.

Technology 

Native cloud

Data input

Identity verification

Personally Identifiable Information (PII) validation proprietary capability 

Email verification proprietary capability 

Phone verification proprietary capability 

Social verification proprietary capability 

Compliance check proprietary capability 

Online authentication

Behavioural biometrics proprietary capability 

Physical biometrics proprietary capability 

Device fingerprinting proprietary capability 

Geo-location proprietary capability 

Remote access detection via third party 

Mobile app push proprietary capability 

3-D Secure 2.0 proprietary capability 

Hardware token proprietary capability 

Knowledge-based authentication proprietary capability 

Intelligence

Abuse list proprietary capability 

Monitoring proprietary capability 

Address verification proprietary capability 

Information sharing proprietary capability 

Data ingestion/third-party data

Stateless data ingestion and augmentation 

Methodology

Machine learning 

  • Supervised ML

  • Unsupervised ML

  • Hybrid

Decisioning 

  • Case management

  • Decision orchestration

Chargeback management 

  • Chargeback dispute

  • Guaranteed fraud protection

Business model

Pricing model

Signifyd's pricing model depends on the specific capabilities licensed by its customers and ranges from flat fee, to transaction-based pricing, to percentage-of-GMV pricing.

Number of employees

500+

Customers reference

Samsung, eBay, Emma, Illy, Mango, Huda Beauty