Company Database - Refine Intelligence

Catching the Good Guys


Refine Intelligence introduces a new paradigm for fighting financial crime by ‘catching the good guys.’ We enable banks to regain their ‘superpower’ of understanding customers’ life events that create changes in their financial activity. Our AML technology uses AI to automatically identify the life story behind each transaction monitoring alert.

Background information

Year founded



Target group


Supported regions



Company's motto

Catching the Good Guys

Member of industry associations and/or initiatives


Core solution

Financial crime data provider and intelligence

Core solution/problems the company solves

Almost every alert an AML team investigates ends up being a totally legit customer activity. Refine spots the real-life story behind those alerts, cutting 90% of investigation time.


Cloud enabled

Data input

The Refine intelligence platform allows financial institutions to quickly clear away AML or Scam alerts that were actually triggered by legitimate customer activity. There are two methods to achieve that:

Digital Outreach allows a bank to reach out to customers automatically and collect their explanation to flagged anomalies in their account. The response is received within minutes. It is used to replace branch or call center work around AML or CDD/EDD.

Life Story Analytic is an AI model trained to automatically detect the legit life story behind an anomaly. It trains on a unique, proprietary dataset of validated customer explanations for anomalies in their account. It provides clear evidence for the detected life story and is used to significantly cut AML or Scam Investigation time.


Machine learning Supervised ML


Decision orchestration

Business model

Pricing model

Annual fee based on customer base tier

Fraud prevention partners

Information available upon request.


Glilot Ventures, SYN Ventures, GroundUp, Ori Eisen

Year-over-year growth rate


Number of employees


Future developments

Auto-hibernation using Life Story Analytics


Customers reference

Top 50 US Bank + POCs implemented with additional Top 10 Banks