Digital River provides a comprehensive back-end solution for brands to integrate with their front-end commerce platform. Far more than a localised payment solution, we fight fraud while taking on global tax and compliance challenges. As the Merchant of Record, we shoulder the financial and legal responsibilities of selling online globally.
Core solution
Global Seller Services is our back-end Merchant of Record solution managing payments, taxes, fraud, compliance, and logistics while accelerating global expansion and reducing risk, complexity, and operating costs.
Target market
Merchants - main verticals: consumer electronics, games, industrial manufacturing, software (B2B & B2C), apparel & accessories, garden & home Improvement, housewares & appliances, sporting goods, consumer packaged goods, food & drink (non perishable)
Contact details
info@digitalriver.com
Geographical presence
US, Europe, Middle East, APAC, Africa, LATAM, India, China
Year founded
1994
Investors
Siris Capital Group LLC
Member of industry association and/or initiatives
MRC, MAG
Company's motto
Global Commerce, Simplified
Service Provider Type
Payment Gateway
Yes
Payment Service Provider - Acquirer
Payments and Financial Infrastructure
Both
Channels - Context
Online
POS/In store
No
Omnichannel
Payments capabilities
Hosted pages
Whitelabel solution
Recurring billing
Payments methods supported
74
Settlement currencies
18
Tokenization
Pay-out/Disbursements
Payments orchestration
Reconciliation and reporting
B2B payments
ERP integration
E-invoicing (automated)
Reporting/dashboards
Consolidated data and reporting dashboard
Fraud & Risk Management Capabilities
Chargeback management
Fraud and Risk Management Partners
Accertify, Ekata
Financial and Compliance Capabilities
FX - number of currencies available
24
Current account/settlement account
Client onboarding (KYC/KYB)
Clients
Main clients/references
Lenovo, Fitbit, Autodesk, Logitech, Avid, ASUS, Gallop, Motorola, Cisco, LG, Therabody, Xbox, Hitachi, Trespass, Ergotron
Case studies
Ecommerce Resources for Global Management | Digital River
Awards
Codie, Tekne, 2021 Top Workplace, Fit for Commerce, Taipei Neo Trade
Future developments
Our 2023 roadmap will be focused on simplifying, streamlining, and scaling our Merchant of Record solution. We will be delivering our next-generation cross-border capabilities as we expand and improve our implementation options. We will maximise our extensive network of connected partner capabilities to help brands grow their global business.
Transactions
Transaction volume
More information upon request
Transaction value
GSV USD 3 billion and aligns to both 2021 and 2022 volumes