Company Database - Digital River

Global Commerce, Simplified

With more than 25 years’ experience, Digital River has mastered the ins and outs of global commerce. Established and fast-growing brands alike rely on our flexible, API-powered solutions to sell directly to their customers. Our modular platform, global expertise and advanced partner ecosystem let brands focus on creating seamless buyer experiences, while we work behind the scenes to handle payments, fraud, taxes and compliance on your behalf. Brands benefit from our Global Seller Services, expertly designed to help accelerate global expansion, grow revenue and protect their business from risk.

Target market

Merchants: Main verticals - consumer electronics, games, industrial manufacturing, software (B2B & B2C), apparel & accessories, garden & home Improvement, housewares & appliances, sporting goods, consumer packaged goods, food & drink (non perishable)

Contact details

info@digitalriver.com

Geographical presence

(US, Europe, Middle East, APAC, Africa, LATAM, India, China)

Year founded

1994

Investors

Siris Capital Group LLC 

Member of industry association and/or initiatives

MRC, MAG

Company's motto

Global Commerce, Simplified

Service Provider Type

Global Seller Services is our back-end merchant of record solution managing payments, taxes, fraud, and compliance while accelerating global expansion and reducing risk, complexity and operating costs.

Payment Service Provider - Gateway

Yes

Payment Service Provider - Merchant Acquirer /Processor

Yes

Full Service Commerce 

Yes

Payments Orchestration - Payments as a Service

Yes

Pay-out/Disbursements

Yes

Financial Infrastructure

Yes

Payments Infrastructure

Yes

B2B payments

Yes

Channels - Context

Online

Yes

Payments capabilities

Hosted pages

Yes

Whitelabel solution

We provide a Drop-in payments integration, which allows brands to dynamically add localised payment methods and legal discolsures in addition to managing tax identifiers in their store's checkout experience. The integration uses the DigitalRiver.js payment library and comes with a standardised template that can be customised with minimal development work. The entire checkout experience is customisable.

Recurring billing

Yes

Payment methods supported 120+. Digital River offers a best of breed payment ecosystem that continues to evolve. We partner with the world's leading payment fintechs, partners, processors, and gateways to offer the preferred ways to pay locally on a global scale with one integration.

Settlement currencies

18

Instant settlement 

No

Tokenization

Yes

Pay-out/Disbursements

Yes

Dynamic routing

Yes

Intelligent routing/routing optimization

Yes

E-invoicing (automated)

Yes

Reconciliation and reporting

Yes

Factoring

No

Onboarding

Yes

Reporting/dashboards

Consolidated data and reporting dashboard

Yes

Fraud & Risk Management Capabilities

Chargeback management

Yes

Fraud and Risk Management Partners

Yes

Financial and Compliance Capabilities

FX -  number of currencies available

24

Virtual IBAN

No

Multi currencies Virtual IBAN

No

Current acount/settlement account

Yes

Instant settlement 

No

Client onboarding (KYC/KYB)

Yes

CLIENTS

Main clients/references

Lenovo, Fitbit, Avast, LG, Adobe, Logitech, Gallup, Arenanet, Astound, Salesforce

'With the Digital River cartridge, all of these features are automatically included, and are activated based on the merchant's account and configuration.  Once the cartridge is implemented, which is very simple and straight-forward, the merchant only needs to update their account with DR, and new payment methods/features will become active on their site.'

Scott Boreing, Sr. Software Engineer, Astound

'I love Digital River and the combined capabilities we bring to customers through our joint offering. Its leading commerce and CRM functionality meets vital global payments and risk protection services in a single integration. It truly is unique.'

Andy Peebler, VP Global Strategy B2B Commerce, Salesforce

Case studies

HTC - End-to-End Ecommerce Solutions | SaaS Solution | HTC (digitalriver.com)

Jabra - Cloud Ecommerce Solutions | Global Ecommerce Cloud | Jabra (digitalriver.com)

Code42 -  SaaS Ecommerce Solutions | Global Ecommerce | Code42 (digitalriver.com)

Future developments

Digital River will continue to expand our best of breed solutions enabling international commerce with leading partnerships. Our goals are to keep removing barriers to commerce including those brought by borders and expand the opportunities for our clients to reach their shoppers, wherever they are.

Transaction volume

More information upon request

Transaction value

GSV USD 3 billion