Founded in 2011, Chargebacks911 is the first global company fully dedicated to mitigating chargebacks and eliminating chargeback fraud. As an industry-leading innovator, Chargebacks911 is credited with developing the most effective strategies for helping businesses manage disputes and reduce loss in various industries and sectors within the payments space.

Year founded 

2011

Website 

chargebacks911.com

Target group 

Merchants/ecommerce

Supported regions 

Global

Contact 

Jarrod Wright, VP Marketing

Company’s tagline 

Challenge the Status Quo

Core solution

Chargebacks management

Core solution/problems the company solves

The innovative suite of proprietary technologies optimise profitability through the most comprehensive chargeback management. Identifies true chargeback sources and deploys the most effective solution for increased revenue recovery.

Performance-based ROI guarantee.

Technology

Hybrid

Methodology

Machine learning 

Hybrid

Decisioning

Case Management

Chargeback management

• Chargeback dispute

• Guaranteed fraud protection

Business model

Pricing model 

Tiered payment levels of service/pricing, from consultation to full-service

Fraud prevention partners 

Ethoca Alerts, Verifi Alerts

Year over year growth rate 

15%

Number of employees

Approximately 600

Future developments 

Chargeback indemnification

Customers

Customers reference 

Gap, Nutrisystem, Harley-Davidson, Hello Fresh