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Company Database - Aleta Planet
Aleta Planet is at the forefront of facilitating cross-border payments with China. It specialises in end-to-end technology solutions for financial institutions and enables merchants to accept payments or pay into China through UnionPay’s network. Aleta Planet is a certified principal member of UnionPay International, offering cross-border, multi-currency transactions safely and securely.

Target market

Retail, education, healthcare, travel, grocery, restaurants, hotels, digital goods, financial institutions, banking

Contact details

cs@aletaplanet.com

Geographical presence

Singapore, China, Malaysia, Hong Kong, Australia, Dubai

Year founded

2014

License type

Regulated under the Payment Services Act, governed by the Monetary Authority of Singapore

Member of industry association and/or initiatives

Singapore Fintech Assocation, Business China, Singapore Chinese Chamber of Commerce & Industry, Singapore Retailers Association, Singapore Business Federation

Service Provider Type

Core solution

Account issuance, payment acceptance, B2B cross-border payments, remittance, ecommerce, white-labelling through customisable APIs, integrated marketing platform solution through cloud-native digital interactive tools, and WeChat Mini Programs

Payment Service Provider - Gateway

Yes

Payment Service Provider - Merchant Acquirer /Processor

Yes

Pay-out/Disbursements

Yes

Financial Infrastructure

Yes

Payments Infrastructure

Yes. Virtual debit card / e-wallet platform / card issuing

B2B payments

Yes

Channels - Context

Online

Yes

POS/In store

In-store via static QRC

Omni channel

Yes

Payments capabilities

Hosted pages

Yes

Whitelabel solution 

Yes

Payment methods supported

Yes - UnionPay, Discover, Diners, JCB, WeChat Pay, PayNow

Settlement currencies

Yes, 7 currencies

Instant settlement 

Yes

Tokenization

Yes

Pay-out/Disbursements

Yes

Dynamic routing

Yes

Intelligent routing/routing optimization

Yes

E-invoicing

Yes

Reconciliation and reporting

Yes

Onboarding

Yes

Fraud & Risk Management Capabilities

Chargeback management

Yes

Fraud ratio PSD2/SCA

Global acquiring fraud rate (excluding China domestic): 3.65 bps

Dynamic routing

Yes

Financial and Compliance Capabilities

FX -  number of currencies avialable

Yes - 7 currencies

Current acount/settlement account

Yes

Instant settlement 

Yes

Client onboarding

Yes, e-KYC

CLIENTS

Main clients/references

Over 300 clients, including corporations such as Singapore Airlines’ KrisShop, Shinagawa, TADA, and HDC’s Shilla Duty Free Ltd

Case studies

Aleta Planet Fintech Stories | A Living Heritage : The Original Kim Choo Kueh Chang - YouTube 

Aleta Planet Fintech Stories | A Living Heritage : Five Star Kampung Chicken Rice - YouTube

Aleta Planet Fintech Stories | A Living Heritage : 227 Katong Durian - YouTube

Awards

APAC CIO Outlook Top 10 Fintech Solution Providers 2020

Future developments

Target to establish more offices in Europe and Africa within the next 2 years