WhenThen is the payment success platform. It empowers internet companies to intelligently run, route, resolve, report, and reconcile customer payments across any number of payment acquirers in real-time.

Head office 

Dublin, Ireland and Toronto, Canada

Core solution 

SaaS tech platform consisting of a PCI Level 1 payment vault, universal payments API and no-code interface that allows internet companies to build powerful payment automations that increase revenue, reduce payments costs and delight customers.

Target market 

• Marketplaces
• Merchants
• PSP
• Fintechs

Contact details 

https://whenthen.com/contact

Geographical presence 

Global

Year founded 

2020

Investors 

Stride.VC & Cavalry

Member of industry association and/or initiatives

Fintech Payments Association Ireland, MRC

Company’s motto

The smart way to payment success.

Service provider type

Payments and Financial Infrastructure

Yes

Channels - context

Online 

Yes

POS/In store 

No

Omnichannel 

No

Payments capabilities

Hosted pages 

Yes

Whitelabel solution 

Yes

Payment methods supported 

All global currencies

Tokenization 

Yes

Pay-out/Disbursements 

Yes

Payments orchestration 

Yes

Reconciliation and reporting 

Yes

Reporting/dashboards 

Consolidated data and reporting dashboard 

Yes

Fraud and risk management capabilities

Chargeback management

Yes

Fraud and risk management partners

Yes

Clients

Main clients/references 

More information available upon request

Case studies 

More information available upon request

Awards 

More information available upon request

Future developments 

1. A/B testing that will allow users to identify the optimal PSP path to route and process a payment
2. Consolidated Chargeback management through the interface which will allow users who are multi acquiring to manage all aspects of their payment disputes via one UI 
3. Automate Settlements and Reconciliation from multiple acquirers for better management of your cash flow and reporting

Transactions

Transaction volume 

More information available upon request

Transaction value 

More information available upon request