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Company Database - TruNarrative

We make safe commerce simple

TruNarrative enables businesses to safely onboard customers, detect fraud and identify risk via a single API. Their technology is used to deliver fraud detection and compliance strategies across the globe in a range of industries including banking, lending, online gambling, ecommerce, and payment services.

BACKGROUND INFORMATION

Target group

Banks / FS
Fintech
Brokers
Crypto exchange/Blockchain and crypto companies
Merchants / Marketplaces (regulated entities)
PSP/acquirers
Telecom

Global

Contact

Gavin Sheldrake (gsheldrake@trunarrative.com)
Ryan Hulse (rhulse@trunarrative.com)

Core solution

Orchestration platform delivering:

Fraud and financial crime hub - decisioning platform
Transaction fraud
Account fraud
ATM fraud
Financial crime data provider and intelligence
AML transaction monitoring
KYC/CDD
KYC remediation
Digital identity service provider
Identity verification
Authentication

Core solution/problems the company solves

End to end orchestration of financial crime prevention, customer onboarding, AML, and transaction monitoring strategy.

Technology

SaaS

DATA INPUT

Identity verification 

Identity document scanning, both proprietary and third party capability
Video scanning third party capability
Personally Identifiable Information (PII) validation third party capability
Small transaction verification proprietary
Email verification third party capability
Phone verification third party capability
Social verification third party capability
Credit check third party capability
Compliance check, both proprietary and third party capability

Online authentication

Behavioural biometrics, both proprietary and third party capability
Physical biometrics third party capability
Device fingerprinting, both proprietary and third party capability 
Geo-location third party capability
Remote access detection third party capability
3-D Secure 2.0 third party capability

Intelligence

Abuse list, both proprietary and third party capability
Financial crime data, both proprietary and third party capability
Sanctions data (sanctions, enforcements, PEP, and adverse media) third party capability
Watchlist screening, both proprietary and third party capability 
Address verification third party capability
Credit bureau third party capability

Information sharing proprietary

Data ingestion/third-party data

Stateless data ingestion and augmentation proprietary

Methodology

Rule-based
Supervised ML

Decisioning

Manual review
Case management
Decision orchestration

BUSINESS MODEL

Pricing model

Multiple options available, usually separated into technology license and data usage

Fraud prevention partners

Multiple, including Cifas and major CRAs Investors Now wholely owned by LexisNexis Risk Solutions

Number of employees

60

Future developments

Further global expansion, and a wider range of data sources in our App Store

CUSTOMERS 

Customers reference

Al Rayan Bank
Argyll Entertainment
Atom Bank
B-North
BetConstruct
Borgun
Equals Group
First Response
GB Bank
Holland Casino
Ikano Bankikigai
Jackpot Joy
Juni
Mercury FX
MoneeMint
Omni Capital
Paragon Bank
Park Group
Playtech
SlotsMillion
Sonovate
Suffolk Building Society
Tally
UK Tote Group