Website
www.token.io
Head office
70 St Mary Axe, London, UK
Company description
Token.io’s A2A payment infrastructure is powered by Open Banking and built for the payments industry. Token.io enables payment providers to grow their market share with the simplest and fastest way to launch Pay-by-Bank as a mainstream payment method across Europe.
How the payment method works
Token.io leads the market with the deepest and highest performing connectivity to over 80% of bank accounts in 20 markets. Payment providers use Token.io's white-label-ready A2A payment infrastructure to launch their own A2A payment capabilities for online and POS.
Target market
Contact details
info@token.io
Geographical presence
Europe – Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, the Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, the UK
Year founded
2015
Founder(s)
Marten Nelson, Steve Kirsch, Todd Clyde
Funding rounds and investors
Token has completed three rounds of funding, for a total of USD 80 million, from investors including Octopus Ventures, Cota Capital, TempoCap, EQT Ventures, SBI Investments, MissionOG, Opera Tech Ventures (BNP Paribas), and Sony Ventures.
Licence type
Token.io Limited is authorised as an Account Information Service Provider (AISP) and as a Payment Initiation Service Provider (PISP) by the Financial Conduct Authority in the UK (Licence Number: 795904).
Token GmbH is authorised as an Account Information Service Provider (AISP) and as a Payment Initiation Service Provider (PISP) by the German Federal Financial Supervisory Authority, BaFin in Germany (Licence Number: 158595).
Token.io also provides technical services for other regulated entities using their own licence.
Reach
Token.io's complete A2A payments infrastructure is proven by a blue-chip base of partners collectively processing payments for tens of millions of consumers worldwide.
Acceptance
Token.io's complete A2A payments infrastructure is proven by a blue-chip base of partners collectively processing payments for millions of merchants worldwide.
Market share
Token.io powers A2A payments for the world's leading payment service providers and financial institutions. In the UK, Token.io processes nearly one in every five Open Banking-enabled payments.
Implementation requirements
Non-technical implementation requirements are limited to a bank account that can receive payments.
Payments can be remitted directly to the merchant, or via the PSP where the appropriate licenses are held.
Company's motto
For Token.io, success looks like a future in which A2A payments are a truly mainstream payment method on a global scale. Combining best-in-class connectivity with a unique solution purpose built for payment providers, and together with our blue chip base of partners, we are making that future a reality.
E-wallet
Token.io's A2A payment infrastructure enables Pay-by-Bank as an e-wallet top-up method.
Online banking e-payments/account-to-account payments
Yes
Buy Now, Pay Later/Instalments/Pay by Invoice
Token.io's A2A payment infrastructure enables Pay-by-Bank for invoice payments and can also support payment links, which can be added to invoices to facilitate smoother end-to-end payment experiences.
Online
Token.io's white-label-ready A2A payment infrastructure enables payment service providers to launch their own Pay-by-Bank method on ecommerce checkouts.
POS/In-store
Token.io enables payment providers to offer Pay-by-Bank capabilities across channels, including in-store. For point-of-sale (POS), seamlessly initiate A2A payments with any device (tablet, mobile, or till) via QR code or Pay-by-Link sent via any channel (SMS, email, or chat).
Settlement currency
GBP, EUR, HUF, PLN, RON, DKK, NOK
Supported payment types:
For the UK: Faster Payments for Single Immediate Payments, Standing Orders, and Variable Recurring Payments (VRP) for sweeping and non-sweeping.
For the Eurozone: SEPA Instant Credit Transfer for Single Immediate Payments, SEPA Credit Transfer for Single Immediate Payments, Timed, Standing Order, and (coming soon) Dynamic Recurring Payments (DRP).
For Non-Euro EU countries (Poland, Hungary, Romania): Hungary: Instant Payment System (AFR); Poland: Elixir; Romania: Plati Instant/SENT; Sweden: RIX/BankGiro/PlusGiro; Denmark: Kronos2; Norway: NICS.
Processing currency
As above
Currency available for customers
Automated and instant refund
Token.io's Virtual Accounts enable instant refund capabilities. Payment providers can seamlessly initiate instant refunds directly from their Virtual Account to a consumer’s bank account, with no manual intervention or additional money movements required.
Reconciliation
Token.io offers a high degree of flexibility for settlement, including direct-to-merchant, via PSP, PSP treasury integration, and Virtual Account. Beneficiary onboarding is not required, meaning clients can set the beneficiary account in each payment initiation request. For reconciliation, the payment reference persists end-to-end, allowing for simple and automated processing.
TPPs are given the freedom to set their own reconciliation values when they create payment initiation requests using Token.io's API. These values are passed through without modification to the beneficiary, enabling automated reconciliation processes.
Fraud prevention (measures)/risk management
Yes – All data is encrypted in transit and at rest using modern ciphers. Access to underlying data is controlled using RBAC. Token carries out privacy and security audits regularly. These components of the platform are audited annually in ISO 27001 and PCI DSS audits. Transactions are also monitored for AML purposes.
Pricing/fees structure
Please contact our sales team for further information: info@token.io
Future developments
Token.io's near-term roadmap includes further optimisation of our connectivity coverage and performance, enhancements to Token.io's Virtual Accounts and AIS products, additional Web App functionality, and commercial Variable Recurring Payments pilots.
Integration technology
RESTful API
Integration support
Token.io provides its partners with dedicated Implementation Managers (IMs), who guide customers through the integration and go-live journey. Implementation Managers provide Customised Postman Collections specifically for each client's use case.
Token.io also provides a final go-live gateway and checklist, which enable Implementation Managers to ensure the integration is of high quality with appropriate handling of edge cases to maximise the likelihood of successful adoption of the products our clients build.
We have a wide variety of experience and partnerships that can be leveraged to enable our clients to build offerings, such as Pay-by-Link, plugin support for web shops, request-to-play (text message), credit scoring, application scoring, and more.
Number of transactions
More information available upon request.
Transactions value
Over GBP 12 billion on an annualised basis.