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Company Database - INFORM GmbH

INFORM develops software for the optimisation of business processes using Digital Decision Making based on Artificial Intelligence and Operations Research. With RiskShield, INFORM provides an intelligent, multi-channel customer-centric fraud prevention and AML compliance solution with proven reliable, fast, and responsive fraud detection results within milliseconds, optimising efficiencies and minimising losses.

Background information

Year founded

1969

Website

www.riskshield.com

Target group

  • Banks/FS
  • PSP/acquirers
  • Telecom

Supported regions

Europe; US; APAC; Africa; LATAM

Contact

Tyrone Castelanelli, Product Marketing, tyrone.castelanelli@inform-software.com

Member of industry associations and/or initiatives

ETIS; UN Global Compact Network Germany; BANKINGCLUB; Coalition Against Insurance Fraud (CAIF)

Core solution 

  • Fraud and financial crime hub – decision platform 
  • Transaction fraud
  • Account fraud
  • AML transaction monitoring
  • KYC/CDD

Core solution/problems the company solves

With its Product RiskShield, INFORM is a global provider of solutions for AML compliance and fraud prevention, offering a flexible Financial Crime Prevention platform that enables customers to implement customer and transaction behaviour monitoring in compliance with national and international regulations. RiskShield provides a user-friendly interface for configurations, ad-hoc analysis, and alert and case management functionalities. Its platform is fully customisable to meet the specific needs of its business partners, with applications for rule management, case management, reporting, and data integration.

As a strategic enterprise financial crime prevention technology provider, INFORM is constantly researching and developing new technologies to enhance the effectiveness of its services. Over the last 25 years, INFORM has built up its expertise in Hybrid AI, and experiences in best practices in fighting financial crime through projects across 25 different countries.

Technology 

  • On-premise
  • Cloud-enabled
  • Hybrid

Data input

Data ingestion/third-party data

Stateless data ingestion and augmentation - yes

Methodology

  • Machine learning 
  • Rule-based
  • Supervised ML
  • Unsupervised ML
  • Hybrid

Decisioning 

  • Manual review
  • Case Management
  • Decision orchestration

Business model

Pricing model

We offer flexible pricing models including Perpetual, SaaS, and subscription-based models.

Fraud prevention partners

Netcetera, Huron Consulting Group, Ordina

Investors

INFORM is a privately-owned company, growing completely organically, with no third-party investors.

Year-over-year growth rate

20%

Number of employees

900

Future developments

At INFORM, we are committed to staying at the forefront of Hybrid AI technology to improve our ability to detect and combat financial crime continuously. Additionally, we place a strong emphasis on enhancing the user experience. In recent years, we have developed and designed a new technology framework with the user in mind. This has led to the release of several products, including RiskShield Case Management (which features enhanced workflow capabilities), RiskShield Machine Learning, and RiskShield Rule Management. These products are complemented by an intuitive user interface, which boosts productivity and streamlines workflows for rule writers, Fraud/AML analysts, investigators, and data scientists. Our development team is also dedicated to enhancing our network visualisation technology as part of our case management solution. This will involve implementing new techniques such as reasoning entity.

Customers

Customers reference More than 250 banks, financial institutions, insurances, and telecommunications companies across Europe, the Americas, Africa, and Australia protect their companies with the vast solution portfolio offered by RiskShield.