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Meta and Jio Platforms launch grocery shopping on WhatsApp

News | Ecommerce | 29 Aug 2022

Meta and Jio Platforms have launched one of the first shopping experiences on WhatsApp, allowing consumers to shop from JioMart within their WhatsApp chat.

partnership, product launch, ecommerce, digitalisation

WhatsApp to launch new login approval feature to prevent hacking

News | Digital Identity, Security & Online Fraud | 08 Aug 2022

Meta-owned popular instant messaging platform, WhatsApp, is currently working on a new security feature, login approval, to prevent against identity fraud and enhance security and user experience.

identity theft, data protection, data privacy, identity verification, fraud detection, online fraud, instant payments

eDesk releases WhatsApp Business Integration for conversational commerce

News | Ecommerce | 03 Aug 2022

Ireland-based ecommerce support platform eDesk has announced it will directly integrate with WhatsApp Business

ecommerce, ecommerce platform, retail, customer experience

Instagrammers to buy merch right from DMs

News | Ecommerce | 19 Jul 2022

Social media platform owned by Meta (former Facebook), Instagram, has announced that its users can now purchase items directly from within the application.

ecommerce, ecommerce platform, merchant, merchants, online shopping, online payments, payment gateway, payments

Meta discontinues Novi crypto digital wallet

News | Mobile Payments | 05 Jul 2022

Global social media platform formerly known as Facebook, now Meta, has announced it discontinues its digital wallet for cryptocurrencies, Novi.

digital wallet, e-wallet, metaverse, Meta, cryptocurrency, crypto, crypto asset

RazorpayX to support seamless cashback transactions via UPI for WhatsApp

News | Mobile Payments | 24 Jun 2022

WhatsApp has onboarded RazorpayX, the neo-banking arm of Razorpay, to enable a smooth cashback experience via UPI for its users across India.

UPI, WhatsApp, Razorpay, cashback, mobile payments

WhatsApp Payments offers cashback to Indian users

News | Mobile Payments | 14 Jun 2022

WhatsApp has given Indian users USD 1.35 cashback and was allowed by the NPCI to expand its user base to 100 million.

WhatsApp, mobile payments, cashback, NPCI, expansion

WhatsApp to use double verification for iOS and Android users

News | Digital Identity, Security & Online Fraud | 06 Jun 2022

Whatsapp has planned another layer of verification prior to logging in to deter fraud on smartphones running operating systems from Apple and Alphabet.

fraud prevention, digital identity, digital verification, cybersecurity, Account fraud

WhatsApp to use clients' legal names for UPI payments

News | Digital Identity, Security & Online Fraud | 13 May 2022

WhatsApp has announced it will ask users for their legal names to proceed with UPI-based payments on the platform.

WhatsApp, UPI, fraud prevention, mobile payments, NPCI, bank account, digital identity

WhatsApp Pay enables cashback for its payments

News | Mobile Payments | 28 Apr 2022

Social media app for instant messaging, through its payment service WhatsApp Pay, introduces cashbacks for its payment features, in an attempt to cap some of its competitors’ clientele, including PhonePe, Google Pay, and Paytm. 

cashback, WhatsApp, online payments, mobile payments, digital payments, real-time payments, instant payments

Rakuten and Uber partner for food delivery payments

News | Mobile Payments | 18 Apr 2022

Global vehicle-sharing company Uber will integrate Japan-based electronic commerce company Rakuten’s services into its Uber Eats and Uber mobility app in Japan.

delivery, partnership, loyalty programme, expansion, online payments, mobile payments

WhatsApp to expand payment service to 100 mln Indian users

News | Mobile Payments | 14 Apr 2022

The National Payments Corporation of India (NPCI) has approved instant messaging platform WhatsApp to extend its payments service to 100 million users in India.

payment processing, mobile payments, mobile money, instant payments, regulation

Truora raises USD 15 mln

News | Digital Identity, Security & Online Fraud | 11 Apr 2022

Colombia-based Truora has raised USD 15 million in a series A funding round led by Propel, the fund that manages BBVA’s fintech investments, and Acel.

investment, startup, online authentication, fintech, expansion

WhatsApp to tackle the US market

News | Digital Identity, Security & Online Fraud | 31 Jan 2022

Meta, formerly known as Facebook, has announced its first-ever US marketing push for one of the company’s social media and instant messaging apps, WhatsApp. The first TV ad aired in late January 2022 and the Meta’s intend is to make the instant messaging app as popular in the US as it is in Europe.

WhatsApp, product upgrade, Facebook, encryption