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Twilio integrates with OpenAI

News | Ecommerce | 07 Aug 2023

Customer engagement platform Twilio has announced that it is set to enable companies to create personalised, customer-aware experiences powered by OpenAI.

partnership, ecommerce, fintech, customer experience, data, LLM, ChatGPT, merchants, generative AI, data analytics

Twilio expands its Customer Engagement Platform's capabilities

News | Ecommerce | 03 Nov 2022

Twilio has announced the update of their Customer Engagement Platform with capabilities for strengthening digital businesses’ customer relationships.

product upgrade, ecommerce, merchant, data aggregation, omnichannel, ecommerce platform

How carrier data is transforming fraud prevention - and the customer experience

Voice of the Industry | Digital Identity, Security & Online Fraud | 08 Sep 2022

Aaron Goldsmid, VP of Account Security at Twilio, shares his input on how can carrier data transform fraud prevention and ultimately deliver an enhanced customer experience.

fraud management, fraud detection, online fraud, payment fraud, customer experience, biometrics, biometric authentication, KYC, online security